IT Integrator: Hybrid On-Site/Remote Support

Proactive Technology Management; Ferndale (MI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

2 weeks paid vacation

Dental & vision insurance

401(k) matching

Job summary

Proactive Technology Management is seeking an experienced IT professional for a full-time, on-site role in the Detroit Metro area. The position starts at the Integrator level with a defined career path toward Engineer and Consultant, with a hybrid schedule and remote work possibilities as you grow.

You will handle troubleshooting, installations, and client-facing work, backed by strong fundamentals in Networking, Office 365, Windows Desktops and Servers, Active Directory, and security.

Qualifications

• 5+ Office 365 and Windows Server experience.
• 5+ Firewall troubleshooting experience (Sophos, Cisco, SonicWall, WatchGuard).
• 5+ Network setup experience (installing APs, switches, and firewalls).
• Extensive experience in virtualization and networking.
• Above and beyond customer service.

Responsibilities

• Setting up customer networks (cloud to keyboard).
• Windows Server installation and configuration maintenance.
• Ongoing support for access points, firewalls, and switches.
• Remote troubleshooting of client issues and on-site support when needed.
• Monday - Friday schedule with occasional Saturday rotations.

Skills

Networking

Office 365

Windows Server

Firewall troubleshooting

Virtualization

Customer service

Education

Bachelor's degree

IT certifications

Tools

Active Directory

Windows Server

Office 365

Networking hardware

Job description

Proactive Technology Management is seeking an experienced IT professional for a full-time, on-site role in the Detroit Metro area. The position starts at the Integrator level with a defined career path toward Engineer and Consultant, with a hybrid schedule and remote work possibilities as you grow.

You will handle troubleshooting, installations, and client-facing work, backed by strong fundamentals in Networking, Office 365, Windows Desktops and Servers, Active Directory, and security.