IT Analyst – Regional Helpdesk & Office Support

Kimley-Horn; Saint Paul (MN); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Retirement plan

Health coverage

Personal leave

Student loan matching

Tuition reimbursement

Parental benefits

Job summary

Kimley-Horn is seeking an Information Technology Analyst for its Twin Cities office in Saint Paul, MN. The role involves daily IT support for the local office and end-user assistance across the region, including installing equipment and supporting enterprise apps.

Qualifications include a IT/CS degree (or related) with experience, strong communication, customer service, and a willingness to travel. Salary ranges from $65,000 to $75,000 depending on experience.

Qualifications

• Bachelor’s or Associate degree with relevant IT experience as stated in the posting.
• Knowledge of Windows 11, Office 365, Teams and OneDrive for Business, Exchange 365, Windows Server 2019/2025, Active Directory, and basic networking.

Responsibilities

• Provide local IT Helpdesk support and regional IT team collaboration.
• Install and support office equipment and enterprise applications.
• Perform data maintenance and data archiving; assist with office moves/expansions.
• Troubleshoot problems and follow-through with internal clients.

Skills

Customer service mindset

Strong communication

Willingness to travel

Self-starter

Education

Bachelor’s degree in IT/CS or related field

Associates degree in IT/CS or related field with relevant experience

Tools

Windows 11

Office 365

Teams

OneDrive for Business

Exchange 365

Windows Server 2019/2025

Active Directory

NTFS permissions

Networking basics

Job description

Kimley-Horn is seeking an Information Technology Analyst for its Twin Cities office in Saint Paul, MN. The role involves daily IT support for the local office and end-user assistance across the region, including installing equipment and supporting enterprise apps.

Qualifications include a IT/CS degree (or related) with experience, strong communication, customer service, and a willingness to travel. Salary ranges from $65,000 to $75,000 depending on experience.