IT Help Desk Technician — Onsite Support & Growth

DATA SYSTEM SERVICES LLC; United States; On-site; USD 41,000 - 54,000; Full time

Benefits offered by this job

Shift premiums

Job summary

Data System Services is an on-site IT company based in Sterling Heights, Michigan, seeking an IT Support Technician. You will be the front-line contact for internal customers, handling calls and emails. Responsibilities include remote troubleshooting, software loading, and supporting handheld devices.

The role requires basic IT knowledge, strong communication, and a willingness to multitask with a flexible schedule and potential overtime. Growth opportunities exist as the team expands.

Qualifications

• Basic IT knowledge is required.
• Interested in pursuing a career in IT.
• Ability to multitask and prioritize changing workload.
• Flexible schedule with potential overtime.
• Strong organization and communication skills.
• Reliable and dependable worker.

Responsibilities

• Serve as the main point of contact for internal customers seeking technical assistance via phone or email.
• Perform remote troubleshooting and diagnostic questioning to resolve issues.
• Provide remote support and software loading for handheld/tablet tools.

Skills

IT basics

Career in IT

Multitasking

Flexible schedule

Communication

Reliability

Job description

Data System Services is an on-site IT company based in Sterling Heights, Michigan, seeking an IT Support Technician. You will be the front-line contact for internal customers, handling calls and emails. Responsibilities include remote troubleshooting, software loading, and supporting handheld devices.

The role requires basic IT knowledge, strong communication, and a willingness to multitask with a flexible schedule and potential overtime. Growth opportunities exist as the team expands.