IT Help Desk Technician: Linux & Networking (San Jose)

Ledgent Technology; San Jose (CA); On-site; USD 34,000 - 41,000; Full time

Job summary

Ledgent Technology in San Jose, California, is seeking an IT Help Desk professional to install, configure, and support hardware/software across our infrastructure. The role involves server rack work, troubleshooting, and maintaining systems for R&D and operations.

The ideal candidate has 4+ years in networks and systems maintenance, plus relevant certifications. Strong communication and problem-solving skills are essential for success in this onsite role.

Qualifications

• 4+ years of experience in computer networks and systems maintenance.
• A+, Linux+, or CCNA certification is advantageous.
• Experience with Linux base OS installation, management and support.
• Strong written and verbal communication and interpersonal skills.

Responsibilities

• Install and configure hardware and software components.
• Rack and stack servers and lift up to 50 lb.
• Troubleshoot hardware and software issues.
• Ensure electrical safety standards are met.
• Repair or replace damaged hardware.
• Upgrade systems for compatibility across devices.
• Install systems supporting infrastructure and R&D activities.
• Develop and maintain installation procedures.
• Perform tests and evaluations of new software/hardware.
• Provide user support and act as first point of contact for errors.
• Maintain technical documentation.
• Asset management and quarterly audits; track inventory.

Skills

Networking

Troubleshooting

Communication

Interpersonal skills

Education

A+ Certification

Linux+ Certification

CCNA Certification

Tools

Linux OS

Cisco IOS

IT Hardware

Job description

Ledgent Technology in San Jose, California, is seeking an IT Help Desk professional to install, configure, and support hardware/software across our infrastructure. The role involves server rack work, troubleshooting, and maintaining systems for R&D and operations.

The ideal candidate has 4+ years in networks and systems maintenance, plus relevant certifications. Strong communication and problem-solving skills are essential for success in this onsite role.