IT Technician: Helpdesk, Linux & Networking

SBT Global, Inc.; San Jose (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

SBT Global, Inc. is seeking an IT technician to be the reference point for IT queries at the user level, ensuring timely responses and smooth system operation. The role includes installing and configuring hardware and software, troubleshooting issues, and maintaining documentation.

You will collaborate across departments, assess needs, perform backups, manage assets, and support infrastructure and R&D. 4+ years in networks and systems maintenance and relevant certifications are preferred.

Qualifications

• 4+ years of experience in computer networks and systems maintenance.
• A+, Linux+ or CCNA accreditation advantageous.
• Strong written and verbal communication skills.

Responsibilities

• Install and configure hardware and software components to ensure usability.
• Respond to user needs in a timely manner and be the first point of contact for error reporting.
• Troubleshoot hardware and software issues and maintain technical documentation.
• Perform daily backup operations and manage asset tracking and audits.

Skills

Networking

Linux

Communication

Problem solving

Education

CompTIA A+ / Linux+ / CCNA (advantageous)

Tools

Linux distributions (RHEL, CentOS, Rocky, Ubuntu)

Job description

SBT Global, Inc. is seeking an IT technician to be the reference point for IT queries at the user level, ensuring timely responses and smooth system operation. The role includes installing and configuring hardware and software, troubleshooting issues, and maintaining documentation.

You will collaborate across departments, assess needs, perform backups, manage assets, and support infrastructure and R&D. 4+ years in networks and systems maintenance and relevant certifications are preferred.