IT Help Desk Technician — Grow Into a Full-Time Tech Pro

Austin Community College; Louisville (CO); On-site; USD 35,817 - 38,572; Part time

Benefits offered by this job

Competitive hourly pay

Potential for full-time role

Collaborative work environment

Opportunities for skill growth

Job summary

A technology company in Louisville, CO, is seeking an IT Help Desk Technician to provide technical support and troubleshoot issues. The role pays $26 to $28 per hour, with stable hours and the possibility of becoming full-time. Ideal candidates will have 1-2 years of IT support experience and familiarity with networking and software applications. Join a supportive environment with opportunities for career growth.

Qualifications

• 1 to 2 years of experience in IT support, help desk, or a related technical role.
• Familiarity with general networking concepts.
• Experience with ticketing systems.

Responsibilities

• Provide first-level technical support via Asana, email, Slack, and in person.
• Troubleshoot and resolve issues related to computer systems, software, and network connectivity.
• Set up user accounts, system access, and computer equipment for new employees.

Skills

Technical support

Attention to detail

Problem solving

Communication skills

Multitasking

Education

Associate’s or Bachelor’s in IT-related field

Tools

Windows

macOS

Microsoft 365

NetSuite

Job description

A technology company in Louisville, CO, is seeking an IT Help Desk Technician to provide technical support and troubleshoot issues. The role pays $26 to $28 per hour, with stable hours and the possibility of becoming full-time. Ideal candidates will have 1-2 years of IT support experience and familiarity with networking and software applications. Join a supportive environment with opportunities for career growth.