Educational IT Support Specialist

The Midtown Group; Potomac (MD); On-site; USD 37,195 - 41,328; Part time

Job summary

A recruitment agency is seeking a Help Desk Technician to provide IT support at a prestigious private school. Ideal candidates should have a technical background, strong customer service skills, and the ability to troubleshoot various technology devices. This entry-level, temporary position offers a base pay range of $27.00/hr - $30.00/hr, with hours from 7:30 a.m. to 3:30 p.m. or 8 a.m. to 4 p.m.

Qualifications

• Two or more years of relevant work experience preferred.
• Experience with network administration and system maintenance is required.
• Strong technical ability and adept at troubleshooting technology devices.

Responsibilities

• Deliver outstanding customer service to staff and students.
• Maintain and repair a wide range of school technology equipment.
• Facilitate professional development sessions on educational technology.

Skills

Technical problem-solving

Customer service

Documentation

Team collaboration

Education

Bachelor's degree or equivalent work experience

Tools

Apple devices troubleshooting

Chromebook management

Google Workspace

Job description

A recruitment agency is seeking a Help Desk Technician to provide IT support at a prestigious private school. Ideal candidates should have a technical background, strong customer service skills, and the ability to troubleshoot various technology devices. This entry-level, temporary position offers a base pay range of $27.00/hr - $30.00/hr, with hours from 7:30 a.m. to 3:30 p.m. or 8 a.m. to 4 p.m.