IT Help Desk Intern - 6-8 Month Tech Support

Ohio Department of Insurance; Columbus (OH); On-site; USD 23,000 - 32,000; Full time

Job summary

The Ohio Department of Insurance, Office of Information Technology and Security (OITS), seeks a dedicated college student to assist our Information and Technology Division’s Help Desk on a temporary full-time basis (8:00-5:00, Monday-Friday). This internship provides hands-on experience in IT support and customer service within a state government environment.

Responsibilities include assisting with hardware and software support, documenting procedures, coordinating with IT teams, and attending

Qualifications

• Currently enrolled in a college degree program related to Information Systems or Computer Science.

Responsibilities

• Assists with installation, maintenance, configuration, upgrades and/or administration of hardware and/or software in workstation support and networks.
• Creates, organizes, files, and maintains documentation.
• Interfaces with other platforms from a hardware and/or software perspective.
• Attends meetings as necessary and other duties as assigned.

Skills

Information Technology

Customer Service

Collaboration

Customer Focus

Teamwork

Internship

Education

College enrollment in Information Systems or Computer Science

Job description

The Ohio Department of Insurance, Office of Information Technology and Security (OITS), seeks a dedicated college student to assist our Information and Technology Division’s Help Desk on a temporary full-time basis (8:00-5:00, Monday-Friday). This internship provides hands-on experience in IT support and customer service within a state government environment.

Responsibilities include assisting with hardware and software support, documenting procedures, coordinating with IT teams, and attending