College Intern - Information Technology - IT Help Desk

Ohio Department of Insurance; Columbus (OH); On-site; USD 23,000 - 32,000; Full time

Job summary

The Ohio Department of Insurance, Office of Information Technology and Security (OITS), seeks a dedicated college student to assist our Information and Technology Division’s Help Desk on a temporary full-time basis (8:00-5:00, Monday-Friday). This internship provides hands-on experience in IT support and customer service within a state government environment.

Responsibilities include assisting with hardware and software support, documenting procedures, coordinating with IT teams, and attending

Qualifications

• Currently enrolled in a college degree program related to Information Systems or Computer Science.

Responsibilities

• Assists with installation, maintenance, configuration, upgrades and/or administration of hardware and/or software in workstation support and networks.
• Creates, organizes, files, and maintains documentation.
• Interfaces with other platforms from a hardware and/or software perspective.
• Attends meetings as necessary and other duties as assigned.

Skills

Information Technology

Customer Service

Collaboration

Customer Focus

Teamwork

Internship

Education

College enrollment in Information Systems or Computer Science

Job description

The Ohio Department Insurance, Office of Information Technology and Security (OITS), is looking for dedicated college student to assist our Information and Technology Division’s Help Desk on a temporary full-time basis (8:00-5:00 Monday-Friday). If this sounds interesting to you, continue reading below to learn more about career opportunities with our Department!

Your Key Responsibilities include but are not limited to the following:

• Assists with installation, maintenance, configuration, upgrades and/or administration of hardware and/or software independently in workstation support, business continuity, information security, telecommunications, and network connectivity.
• Creates, organizes, files, and maintains documentation.
• Interfaces with other platforms from a hardware and/or software perspective.
• Attends meetings as necessary and other duties as assigned.

Report in location: 50 West Town St. Suite 300, Columbus, Ohio 43215

Workdays and Hours would vary between Monday - Friday 8:00 am - 5:00 pm based on student schedule

Our interns are eligible to participate in the internship program long as they are enrolled in an accredited college or university and are in good academic standing for the duration of the internship (6 to 8 months). This internship is ongoing and is not limited to a single college semester or term.

Must be currently enrolled in and attending a college degree program directly related to Information Systems or Computer Science.

Job Skills:

Information Technology

Technical Skills:

Information Technology, Customer Service

Professional Skills:

Collaboration, Customer Focus, Teamwork

Agency Contact Name and Information:

Kimberly Lowry 614-644-2681

Unposting Date:

Ongoing

Work Location:

Ohio Department of Insurance

Primary Location:

United States of America-OHIO-Franklin County-Columbus

Compensation:

20.00

Schedule:

Full-time

Work Hours:

8:00 am - 5:00 pm Monday - Friday

Classified Indicator:

Unclassified

Union:

Exempt from Union

Primary Job Skill:

Internship

Technical Skills:

Customer Service, Information Technology

Agency Overview:

The Ohio Department of Insurance (ODI) was established in 1872 as an agency charged with overseeing insurance regulations, enforcing statutes mandating consumer protections, educating consumers, and fostering the stability of insurance markets in Ohio. Today, the mission of the Ohio Department of Insurance is to provide consumer protection through education and fair but vigilant regulation while promoting a stable and competitive environment for insurers. Please visit our website Department of Insurance and also find us on LinkedIn.

Office Of Information Technology Mission Statement:

The mission of Office of Information Technology and Security is to support the Ohio Department of Insurance, through technology and innovation, to adhere to regulatory compliance and to serve consumers and constituents alike, with the objective to improve awareness, protection and advocacy.