College Intern - Information Technology - IT Help Desk

State of Ohio; Columbus (OH); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical Coverage

Dental, Vision and Basic Life after el

Paid time off

Job summary

The State of Ohio, Ohio Department of Insurance, invites college students to join the Information Technology Division’s IT Help Desk as a full-time college intern in Columbus. This temporary role supports hardware and software tasks from 8:00 am to 5:00 pm, Monday through Friday, aligning with student schedules.

Interns gain hands-on experience in IT support, documentation, and cross-functional collaboration within a government agency dedicated to consumer protection and regulatory compliance.

Qualifications

• Must be currently enrolled in a college degree program related to Information Systems or Computer Science.
• Eligible to work in the United States on a full-time basis.
• Pursuing IT-related coursework with interest in help desk operations.

Responsibilities

• Assist with installation, maintenance, configuration, upgrades and/or administration of hardware and/or software in workstation support, business continuity, information security, telecommunications, and network connectivity.
• Create, organize, file, and maintain documentation.
• Interface with other platforms from a hardware and/or software perspective.
• Attend meetings as necessary and perform other duties as assigned.
• Report location: 50 West Town St. Suite 300, Columbus, Ohio 43215

Skills

Information Technology

Education

College degree program in Information Systems or Computer Science

Job description

College Intern - Information Technology - IT Help Desk (260006TW)

Organization

Insurance

Location

Ohio Department of Insurance 50 West Town Street Suite 300 Columbus 43215

United States of America - OHIO - Franklin County - Columbus

Contract

Full-time

Salary

20.00

Workdays and Hours

Workdays and Hours would vary between Monday - Friday 8:00 am - 5:00 pm based on student schedule

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)

Mission

The Ohio Department of Insurance (ODI) was established in 1872 as an agency charged with overseeing insurance regulations, enforcing statutes mandating consumer protections, educating consumers, and fostering the stability of insurance markets in Ohio.

Today, the mission of the Ohio Department of Insurance is to provide consumer protection through education and fair but vigilant regulation while promoting a stable and competitive environment for insurers.

Office of Information Technology Mission Statement:

The mission of Office of Information Technology and Security is to support the Ohio Department of Insurance, through technology and innovation, to adhere to regulatory compliance and to serve consumers and constituents alike, with the objective to improve awareness, protection and advocacy.

Job Description

We are looking for dedicated college students to assist our Information and Technology Division’s Help Desk on a temporary full-time basis (8:00-5:00 Monday-Friday).

Key Responsibilities

• Assistswith installation, maintenance, configuration, upgrades and/or administration of hardware and/or software independently in workstation support, business continuity, information security,telecommunications,and network connectivity.
• Creates, organizes, files, and maintains documentation.
• Interfaces with other platforms from a hardware and/or software perspective.
• Attends meetings as necessary and other duties as assigned.
• Report in location: 50 West Town St. Suite 300, Columbus, Ohio 43215

Internship Details

Our interns are eligible to participate in the internship program long as they are enrolled in an accredited college or university and are in good academic standing for the duration of the internship (6 to 8 months). This internship is ongoing and is not limited to a single college semester or term.

Qualifications

Must be currently enrolled in and attending a college degree program directly related to Information Systems or Computer Science.

Job Skills

• Information Technology

Technical Skills

• Information Technology, Customer Service

Professional Skills

• Collaboration, Customer Focus, Teamwork

Eligibility

Applicants must be currently authorized to work in the United States on a full-time basis.

Reasonable Accommodation

ODI does not discriminate on the basis of disability in its hiring or employment practices and complies with the ADA employment regulations. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the agency Human Resource Offices’ ADA Coordinator, Andrew Skal, by emailing [e-mail] or calling 614-644-3264. Otherwise, you will be given specific instructions on requesting an accommodation if you are invited to participate in a structured interview.

Background Check Information

The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant’s prior criminal convictions will be made before excluding an applicant from consideration.

Disability Inclusion Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.