IT Help Desk Intern: Learn, Support & Grow

State of Ohio; Columbus (OH); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical Coverage

Dental, Vision and Basic Life after el

Paid time off

Job summary

The State of Ohio, Ohio Department of Insurance, invites college students to join the Information Technology Division’s IT Help Desk as a full-time college intern in Columbus. This temporary role supports hardware and software tasks from 8:00 am to 5:00 pm, Monday through Friday, aligning with student schedules.

Interns gain hands-on experience in IT support, documentation, and cross-functional collaboration within a government agency dedicated to consumer protection and regulatory compliance.

Qualifications

• Must be currently enrolled in a college degree program related to Information Systems or Computer Science.
• Eligible to work in the United States on a full-time basis.
• Pursuing IT-related coursework with interest in help desk operations.

Responsibilities

• Assist with installation, maintenance, configuration, upgrades and/or administration of hardware and/or software in workstation support, business continuity, information security, telecommunications, and network connectivity.
• Create, organize, file, and maintain documentation.
• Interface with other platforms from a hardware and/or software perspective.
• Attend meetings as necessary and perform other duties as assigned.
• Report location: 50 West Town St. Suite 300, Columbus, Ohio 43215

Skills

Information Technology

Education

College degree program in Information Systems or Computer Science

Job description

The State of Ohio, Ohio Department of Insurance, invites college students to join the Information Technology Division’s IT Help Desk as a full-time college intern in Columbus. This temporary role supports hardware and software tasks from 8:00 am to 5:00 pm, Monday through Friday, aligning with student schedules.

Interns gain hands-on experience in IT support, documentation, and cross-functional collaboration within a government agency dedicated to consumer protection and regulatory compliance.