IT Help Desk Engineer - Growth & Flexible Hours

Athens Micro; Athens (GA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Schedule flexibility

Medical/Dental/Vision/Disability

401k with match

PTO & holidays

Monthly bonuses

Job summary

Athens Micro, based in North Georgia, seeks an on-site IT Support Technician to assist clients with computer and network issues. The role emphasizes hands-on troubleshooting, VPN and security configurations, and responsive customer service.

The ideal candidate will have CompTIA A+ and Network+ certifications (Office 365 focus preferred) and a proactive, team-oriented approach. This full-time position includes benefits and ongoing training opportunities.

Qualifications

• Shows enthusiasm for technology and learning.
• Able to think quickly and act swiftly in support scenarios.
• Maintains a positive attitude while assisting users.

Responsibilities

• Assist users with issues including malware cleanup and light firewall configuration.
• Assist with VPN client configuration.

Skills

Passion for tech

Quick thinking

Positive attitude

Hardware troubleshooting

OSX basics

Education

CompTIA A+ certification

CompTIA Network+ certification

Microsoft Office 365 certification

Tools

Office 365

Job description

Athens Micro, based in North Georgia, seeks an on-site IT Support Technician to assist clients with computer and network issues. The role emphasizes hands-on troubleshooting, VPN and security configurations, and responsive customer service.

The ideal candidate will have CompTIA A+ and Network+ certifications (Office 365 focus preferred) and a proactive, team-oriented approach. This full-time position includes benefits and ongoing training opportunities.