IT Help Desk Coordinator | Windows, O365 & Support

basised; Phoenix (AZ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Employer paid medical and dental insurance

Vision insurance

PTO

401k with partial match

Job summary

BASIS is seeking an IT Coordinator in Phoenix, Arizona. The role involves help desk operations to assist end users with their technology needs.

You will support various devices, maintain systems like Active Directory, and handle Office 365 administration. The ideal candidate has 1-2 years of help desk experience and strong problem-solving skills.

The position offers a competitive salary and a comprehensive benefits package.

Qualifications

• 1-2 years in an IT Help Desk environment.
• Entry level knowledge of systems administration.
• Strong desktop support experience and expertise.

Responsibilities

• Support desktops, laptops, tablets, and smartphones.
• Maintain Active Directory user and computer accounts.
• Ensure system backups are maintained.

Skills

Help desk operations

Customer service

Desktop support

Analytical problem-solving

Project management

Education

Technical or Associates degree

Tools

Office 365

Active Directory

Windows 10

SharePoint

Job description

BASIS is seeking an IT Coordinator in Phoenix, Arizona. The role involves help desk operations to assist end users with their technology needs.

You will support various devices, maintain systems like Active Directory, and handle Office 365 administration. The ideal candidate has 1-2 years of help desk experience and strong problem-solving skills.

The position offers a competitive salary and a comprehensive benefits package.