IT Field Technician and Systems Specialist

ASM Research, An Accenture Federal Services Company; Denver (CO); On-site; USD 59,000 - 80,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company in Denver seeks an IT professional to monitor and support the organization’s information systems and infrastructure, performing moderately complex tasks across multiple disciplines.

The role emphasizes troubleshooting, version control, backups, recovery, and documenting systems while collaborating with teams to deploy new technologies and improve processes.

Qualifications

• Bachelor's degree in IT, CS or related field, or equivalent experience.
• 4–6 years of IT, systems administration, or related experience.
• Advanced knowledge of Microsoft Windows, Windows Server, Office365, SharePoint, and Teams.

Responsibilities

• Monitor and support IT systems and infrastructures.
• Analyze, plan, design, and evaluate IT tools.
• Back up users’ requests and handle upgrades.
• Troubleshoot complex problems with minimal supervision.
• Maintain operations standards and backups; recover data when needed.

Skills

Analytical skills

Communication

Customer service

Scripting

Education

Bachelor's degree in IT, CS or related field

Tools

Windows Server

Office 365

SharePoint

Microsoft Teams

Windows OS

Job description

ASM Research, An Accenture Federal Services Company in Denver seeks an IT professional to monitor and support the organization’s information systems and infrastructure, performing moderately complex tasks across multiple disciplines.

The role emphasizes troubleshooting, version control, backups, recovery, and documenting systems while collaborating with teams to deploy new technologies and improve processes.