IT Systems & Infrastructure Specialist

ASM Research, An Accenture Federal Services Company; Topeka (KS); On-site; USD 59,000 - 80,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, is seeking an IT professional to monitor and support complex systems across multiple disciplines, including administration, engineering, and design. The role involves planning, evaluating IT tools, and backing up user requests with efficient upgrades.

The candidate will troubleshoot, implement standards, run tests, and maintain documentation. Cloud infrastructure experience and strong customer service are essential for success.

Qualifications

• Bachelor's degree in IT or related field, or equivalent experience.
• 4–6 years of IT, systems administration or related experience.

Responsibilities

• Monitor and support IT and systems infrastructures.
• Analyze planning and evaluating IT tools.
• Respond to user requests for system needs and upgrades.
• Troubleshoot and resolve complex problems with minimal supervision.

Skills

Microsoft Windows

Windows Server

Office365

SharePoint

Microsoft Teams

Cloud infrastructure

Digital workspace

Storage technology

Customer service

Networking troubleshooting

Education

Bachelor's Degree in Information Technology

Job description

ASM Research, An Accenture Federal Services Company, is seeking an IT professional to monitor and support complex systems across multiple disciplines, including administration, engineering, and design. The role involves planning, evaluating IT tools, and backing up user requests with efficient upgrades.

The candidate will troubleshoot, implement standards, run tests, and maintain documentation. Cloud infrastructure experience and strong customer service are essential for success.