IT Field Support Specialist - Multi-Site

Granite Construction Company; Anchorage (AK); On-site; USD 58,000 - 87,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Flexible spending accounts

Paid holidays & sick leave

Job summary

Granite Construction Company in Anchorage, AK is seeking an IT Support Specialist to provide frontline support for hardware, software, and network issues across offices, plants, and job sites. You will troubleshoot, maintain local network infrastructure, manage Active Directory, and assist with device provisioning and asset management while collaborating with Corporate IT and site leaders.

Travel to job sites is required. Strong customer service and problem-solving skills are essential.

Qualifications

• Associates degree or equivalent education and/or experience.
• CompTIA A+ certification or equivalent training.
• Microsoft Role-Based Certification preferred.
• CompTIA Network+ certification preferred.

Responsibilities

• Respond to and resolve IT Service Desk requests promptly.
• Diagnose and fix local network issues to keep operations running.
• Maintain Active Directory OU and network services per policy.
• Create and maintain IT documentation across locations.
• Coordinate procurement and setup of devices and networking gear.
• Track hardware inventory and software licenses.
• Support IT for acquisitions, large projects, and joint ventures.
• Travel to job sites for configuration and issue resolution.
• Assist users remotely to resolve issues.
• Support business applications and systems per best practices.

Skills

IT support

Network troubleshooting

Communications

Multisite support

Customer service

Education

Associates degree or equivalent

CompTIA A+ certification

Microsoft Role-Based Certification

CompTIA Network+ certification

Tools

Active Directory

Windows Server

Windows OS

Networking hardware

Job description

Granite Construction Company in Anchorage, AK is seeking an IT Support Specialist to provide frontline support for hardware, software, and network issues across offices, plants, and job sites. You will troubleshoot, maintain local network infrastructure, manage Active Directory, and assist with device provisioning and asset management while collaborating with Corporate IT and site leaders.

Travel to job sites is required. Strong customer service and problem-solving skills are essential.