IT Engagement & Client Solutions Manager

Insource Services; Boston (MA); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive Salary

Health insurance

Generous paid time off

401K with company matching

Tuition Reimbursement

Job summary

Insource Services in Boston, MA is looking for an IT Manager to oversee client relationships and IT infrastructures. You will be responsible for developing technology plans and ensuring optimal performance across various clients.

The ideal candidate has 3+ years of IT experience, excellent communication skills, and the ability to adapt in diverse environments. The role offers competitive salary, health benefits, and supportive working conditions.

Qualifications

• 3+ years of IT experience in managing client relationships and IT infrastructures.
• Ability to communicate technical information to non-technical audiences.
• Experience working on IT Project and/or Operations teams.

Responsibilities

• Manage assigned client relationships and their IT infrastructure.
• Develop technology plans for small to medium sized businesses.
• Present technical information in an understandable manner.

Skills

IP and internet/email topology

Windows Operating systems

Microsoft Applications

Organizational skills

Project management

Customer relationship skills

Troubleshooting

Self-motivation

Communication skills

Adaptability

Education

Undergraduate education

Tools

Server Virtualization

Cloud systems

Networked systems

Job description

Insource Services in Boston, MA is looking for an IT Manager to oversee client relationships and IT infrastructures. You will be responsible for developing technology plans and ensuring optimal performance across various clients.

The ideal candidate has 3+ years of IT experience, excellent communication skills, and the ability to adapt in diverse environments. The role offers competitive salary, health benefits, and supportive working conditions.