Enterprise IT Strategy Consultant — Hybrid, Client-Facing

Focus Technology Solutions, Inc.; Boston (MA); Hybrid; USD 110,000 - 150,000; Full time

Job summary

A leading tech solutions provider in Boston seeks an Enterprise Strategic IT Consultant to manage client relationships and ensure delivery of IT services. This hybrid role demands a strong background in IT management, exceptional communication skills, and the ability to drive operational efficiency. The ideal candidate will possess at least 10 years of experience in IT services, familiarity with project management methodologies, and a Bachelor's degree. Competitive salary with growth opportunities offered.

Qualifications

• Minimum 10 years of experience in IT services or account management.
• General knowledge of IT infrastructure for small to mid-market organizations.
• Completion of related IT training or certifications preferred.

Responsibilities

• Manages delivery of managed services to clients, ensuring contract deliverables.
• Acts as key point of contact for client decision-makers.
• Tracks managed services scopes and drives changes to billing.
• Facilitates Post Incident Review processes for operational efficiency.

Skills

Self-starter/self-motivated

Exceptional listening and communication skills

Understanding of business decision-making factors

Negotiation and conflict management skills

Strong organizational and time management skills

Proficiency with Microsoft Office

Adaptability to changing priorities

Education

Bachelor's Degree

ITIL Foundation or PMP certification preferred

Job description

A leading tech solutions provider in Boston seeks an Enterprise Strategic IT Consultant to manage client relationships and ensure delivery of IT services. This hybrid role demands a strong background in IT management, exceptional communication skills, and the ability to drive operational efficiency. The ideal candidate will possess at least 10 years of experience in IT services, familiarity with project management methodologies, and a Bachelor's degree. Competitive salary with growth opportunities offered.