IT Desktop Support Technician I

OTSI

Kansas City (MO)

On-site

USD 28,000 - 39,000

Full time

8 days ago

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Job summary

Object Technology Solutions, Inc (OTSI) seeks a PC Support 1 to install, maintain, and upgrade workstation hardware and software for end users in Kansas City. The candidate will handle desktop OS configurations, networking basics, and end-user device support with a focus on reliable service and clear communication.

Ideal applicants have 2–3 years in IT environments, familiarity with Windows 10/11, Office 365, DNS, and Active Directory, and are able to lift up to 70 pounds as part of the job

Qualifications

Windows 10/11 and Office 365 experience required; DNS and Active Directory understanding.
Familiar with laptop/PC hardware and laser printers.
2–3 years of IT environment work experience.
Ability to communicate technical issues to users non-technically.
Must be able to perform physical activities including lifting up to 70 pounds.
General IT knowledge and ability to load software/images to end-user devices.

Responsibilities

Install, maintain, and upgrade workstation hardware, software, and operating systems.
Configure/setup desktop hardware and network connectivity.
Support end-user devices (laptops, desktops, tablets, printers).
Communicate effectively with technical and non-technical staff.

Skills

Windows 10/11

Microsoft Office

Office 365

DNS

Active Directory

Laptop/PC hardware

Printer technology

Customer service

IT environment experience

Physical lifting up to 70 lbs

Job description

Ideal applicants have 2–3 years in IT environments, familiarity with Windows 10/11, Office 365, DNS, and Active Directory, and are able to lift up to 70 pounds as part of the job

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