PC Support I

Object-Technology-Solutions-Inc; Kansas City (MO); On-site; USD 25,000 - 41,000; Full time

Job summary

Object Technology Solutions, Inc (OTSI) is seeking a PC Support 1 to install, maintain, and upgrade workstation hardware, software, and operating systems for a diverse user base in Kansas City, MO. The role requires hands-on IT support for laptops, desktops, tablets, and printers with strong customer service skills.

Candidates should have 2–3 years of IT experience, familiarity with Windows 10/11 and Office 365, and working knowledge of DNS and Active Directory.

Qualifications

• Working knowledge of Windows 10 and Windows 11 with Office 365
• Familiar with DNS and Active Directory concepts
• Experience with laptop/PC hardware and laser printer technology
• 2–3 years of experience in an IT environment
• Able to perform physical activities including lifting up to 70 pounds

Responsibilities

• Install, maintain, and upgrade workstation hardware, software, and operating systems.
• Configure and support end-user devices (laptops, desktops, tablets) and printers.
• Maintain desktop operating and networking systems.
• Communicate effectively with users at all levels, technical and non-technical.
• Manage time and attention to detail in task execution.
• Work well in teams or independently and make sound decisions with general guidance.

Skills

Windows 10

Windows 11

Office 365

DNS

Active Directory

IT hardware

Customer service

Printer technology

Job description

Kansas City, United States | Posted on 10/26/2026

OTSI is a global technology partner providing enterprise IT consulting, digital solutions, and managed services. We help organizations modernize complex technology landscapes, harness the power of data, and build scalable AI-led ecosystems to accelerate innovation and business growth. With over 26 years of experience, we consistently turn complex challenges into success stories through our strong technical capabilities and deep industry knowledge. Our global team of 1,800+ professionals, spread across 6 countries, delivers cutting-edge solutions for customers across Banking, Financial Services, Insurance, Transportation & Logistics, Energy & Utilities, Healthcare & Life Sciences, Government, Hi-Tech, Telecom & Media, Manufacturing, and more.

Our focused technology areas:

• Data & Analytics (Data Architecture, Data Engineering, Data Migration, Data Modernization, Big Data, Analytics and BI)
• Cloud (Cloud Computing, Cloud Migration, Cloud-Native Architecture, Hybrid and Multi-Cloud)
• Quality Engineering (Manual Testing, Non-functional testing, Test Automation, Digital Testing)

Our focused industries and target segments:

• Manufacturing, Transportation, & Logistics
• Energy & Utilities
• Telecom & Media
• Government & Public Sector (FED, SLED, & Partners)
• Hi-Tech

Job Description

Object Technology Solutions, Inc (OTSI) has an immediate opening for a PC Support 1

MAJOR RESPONSIBILITES:

• Under general supervision, install, maintain,and upgrade workstation hardware, software, and operating systems, tabletdevices.
• Working knowledge of standard concepts, bestpractices and procedures related to set up/configuration of desktop hardwareand current operating system.
• Working knowledge of desktop operating andnetworking systems.
• Other competencies as required by specificassignments may include knowledge of end-user devices such as various types oflaptops, desktops, tablets, virus kiosks, and other equipment.
• Communicates effectively with all levels ofemployees, both technical and non-technical.
• Manages time effectively while assuringattention to details.
• Finishes tasks accurately, completely, and in atimely manner.
• Works effectively in both a team environmentand unsupervised.
• Makes sound decisions with general guidance.
• Other competencies as required by specificassignments may include general IT hardware and IT components knowledgeof,
• Education/Experience proven IT generalknowledge OS, general software and hardware identification, the ability to loadsoftware and images to end-user devices.

SKILLS AND ABILITIES REQUIRED:

• Working knowledge of Windows 10, Windows 11,Microsoft Office and Office 365 is required. Understanding of DNS and activedirectory (what it does and how it works).
• Candidate must be familiar with maintaininglaptop and PC hardware in addition to laser printer technology.
• Prior customer service experience includingface to face and via phone, preferred
• Must have a good understanding of technicalissues and be able to relay the issue to the user in a non-technical dialogue.
• 2-3 years of work experience working in an ITenvironment
• In addition to normal office work conditions,candidate must have the ability to perform the physical activities of the job.(Includes, but not limited to awkward positions, balancing, lifting, carrying,pushing and pulling up to 70 pounds)

About us:

OTSI is a global technologypartner providing enterprise IT consulting, digital solutions, and managedservices. We help organizations modernize complex technology landscapes,harness the power of data, and build scalable AI-led ecosystems to accelerate innovationand business growth. With over 26 years of experience, we consistently turncomplex challenges into success stories through our strong technicalcapabilities and deep industry knowledge. Our global team of 1,800+professionals, spread across 6 countries, delivers cutting-edge solutions forcustomers across Banking, Financial Services, Insurance, Transportation &Logistics, Energy & Utilities, Healthcare & Life Sciences, Government,Hi-Tech, Telecom & Media, Manufacturing, and more.

Our focused technologyareas:

• Data & Analytics (Data Architecture, Data Engineering, Data Migration, Data Modernization, Big Data, Analytics and BI)
• Cloud (Cloud Computing, Cloud Migration, Cloud Native Architecture, Hybrid and Multi-Cloud)
• Quality Engineering (Manual Testing, Nonfunctional testing, Test Automation, Digital Testing)

Our focused industries andtarget segments:

• Banking, Financial Services, & Insurance
• Energy & Utilities
• Healthcare & Lifesciences
• Government & Public Sector (FED, SLED, & Partners)