IT Desktop Support Specialist - Windows & Office 365

Brinkmann Constructors; Chesterfield (MO); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

ESOP ownership

Annual bonus program

Company-contributed 401K

Continuing education reimbursement

Health, dental, vision plans

Job summary

Brinkmann Constructors is seeking an experienced IT Desktop Support Specialist to provide end-user support across all offices and remote locations. The role requires at least 5 years of IT support experience in mid-to-large organizations, primarily in a Microsoft Windows environment with Office 365 and Azure.

You will install and configure hardware/software, migrate data, build for new hires, manage Active Directory/Entra accounts, and handle Zendesk tickets.

Qualifications

• 5+ years of IT helpdesk/desktop support experience in mid-to-large organizations.
• Bachelor’s degree, technical training, or equivalent experience.
• Experience with Windows 10/11 and Office 365; strong knowledge of Azure is a plus.
• Familiarity with Microsoft Entra and Zendesk ticketing system.
• Excellent customer service, prioritization, and problem-solving skills.
• Willingness to travel 1–2 months periodically to regional offices and job sites.

Responsibilities

• Install, configure, and maintain hardware, software, and peripherals for end users.
• Upgrade laptops and migrate user data; set up equipment for new hires.
• Create and manage user accounts in Active Directory/Entra; support Office 365 users.
• Provide timely end-user support and maintain ticketing records in Zendesk.
• Assist with mobile device deployments and asset tracking; travel to regional sites.

Skills

5+ years experience

Customer service

Problem solving

Prioritization

Education

Bachelor’s degree or technical training

Tools

Active Directory/Entra

Office 365

Azure

Zendesk

Microsoft Intune / iOS support

Job description

Brinkmann Constructors is seeking an experienced IT Desktop Support Specialist to provide end-user support across all offices and remote locations. The role requires at least 5 years of IT support experience in mid-to-large organizations, primarily in a Microsoft Windows environment with Office 365 and Azure.

You will install and configure hardware/software, migrate data, build for new hires, manage Active Directory/Entra accounts, and handle Zendesk tickets.