IT Desktop Support Intern — On-Site, Orlando Growth & Training

Ouc; Plaza (ID); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

Competitive pay

Career development

Job summary

OUC – The Reliable One offers a Computer Specialist Intern role in the Digital & Technology division located in Orlando, FL. The intern will work with the Desktop & Client Operations team, handling local and remote desktop support, hardware deployment, OS upgrades, and IT infrastructure tasks.

The ideal candidate is currently enrolled in CS/IS&T with a 3.0+ GPA, has strong customer service and communication skills, and is authorized to work in the United States.

Qualifications

• Currently enrolled at an accredited college or university.
• Academic status of Sophomore or above.
• Program of study: Computer Science, Information System & Technology (IS&T).
• Cumulative GPA of 3.0 or above at application time.

Responsibilities

• Provide local and remote desktop support and resolve tickets.
• Deploy, re-image, repair, and upgrade hardware and OS.
• Troubleshoot network and wireless issues; support IT infrastructure.
• Assist with security tasks including virus/malware research; AD updates.
• Support positive client relationships with timely technical solutions.

Skills

Customer service

Troubleshooting

Endpoint management

Public safety concepts

Strong communication

Education

College student (Sophomore+)

Program of study: CS/IS&T

GPA 3.0+

Tools

ServiceNow

Jira

FootPrints

Citrix

Remote Desktop

Visio

Microsoft 365

Job description

OUC – The Reliable One offers a Computer Specialist Intern role in the Digital & Technology division located in Orlando, FL. The intern will work with the Desktop & Client Operations team, handling local and remote desktop support, hardware deployment, OS upgrades, and IT infrastructure tasks.

The ideal candidate is currently enrolled in CS/IS&T with a 3.0+ GPA, has strong customer service and communication skills, and is authorized to work in the United States.