Computer Specialist Intern- Spring 2027

Orlando Utilities Commission (OUC - The Reliable One); Orlando (FL); On-site; USD 24,000 - 28,000; Part time

Benefits offered by this job

Competitive pay

Career acceleration and development

Job summary

OUC – The Reliable One in Orlando, FL is offering a Computer Specialist Intern position in the Digital & Technology division. You will join the Desktop & Client Operations team to gain hands-on experience in desktop support, hardware imaging, and IT infrastructure tasks during a structured internship.

The role emphasizes customer service, problem solving, and collaboration with experienced professionals. This on-site internship runs part-time from January 11, 2027 to May 7, 2027, with an hourly

Qualifications

• Currently enrolled at an accredited college or university
• Academic status of Sophomore or above
• Program of study: Computer Science, Information Systems & Technology
• Cumulative GPA of 3.0 or above at the time of application
• Authorized to work in the United States
• Previous internship experience preferred

Responsibilities

• Providing local and remote desktop support, responding to service requests, and resolving assigned tickets through applicable ticketing systems
• Deploying, re-imaging, repairing, and upgrading computer hardware, operating systems, and supporting server environments
• Troubleshooting network and wireless connectivity issues and assisting with general IT infrastructure support
• Assisting with security-related tasks, including virus/malware research, vulnerability reviews, account deactivation, and Active Directory updates
• Supporting positive client relationship management by delivering timely, effective technical solutions and performing other assigned duties

Skills

Customer service

IT troubleshooting

Strong communication

Analytical thinking

Self-motivated

Education

Sophomore or above; Computer Science, Information Systems, or Technology

Tools

ServiceNow

Jira

FootPrints

Microsoft 365

Citrix

Remote Desktop

Visio

Job description

OUC – The Reliable One, an industry leader and the second-largest municipal utility in Florida, is offering an internship program in the Digital & Technology division. The OUC Internship Program is dedicated to providing students with real-world, hands‑on experience by partnering with energy leaders and experienced professionals, while bringing new and out‑of‑the‑box perspectives and ideas that are essential for fostering the creativity and growth of any business. OUC’s internship program provides emerging talent with an immersive view of the utility industry through on‑the‑job training, educational sessions, self‑paced learning courses, and individual or team projects.

We are looking for a Computer Specialist Intern. During this internship, you will partner with the Desktop & Client Operations team. OUC’s mission is to provide exceptional value to our customers and community by delivering sustainable, reliable services and solutions.

You will be involved in:

• Providing local and remote desktop support, responding to service requests, and resolving assigned tickets through applicable ticketing systems
• Deploying, re‑imaging, repairing, and upgrading computer hardware, operating systems, and supporting server environments
• Troubleshooting network and wireless connectivity issues and assisting with general IT infrastructure support
• Assisting with security‑related tasks, including virus/malware research, vulnerability reviews, account deactivation, and Active Directory updates
• Supporting positive client relationship management by delivering timely, effective technical solutions and performing other assigned duties

Internship Eligibility:

• Currently enrolled at an accredited college or university
• Academic status of Sophomore or above.
• Program of study: Computer Science, Information System & Technology
• Cumulative GPA of 3.0 or above at the time of application.
• Authorized to work in the United States.
• Previous internship experience preferred

The Ideal Candidate will have:

• Working knowledge of computer hardware, software, and IT equipment
• Strong customer service skills with the ability to diagnose and troubleshoot technical issues
• Familiarity with endpoint management tools and basic equipment salvage procedures
• Understanding of public safety and security concepts and best practices
• Experience with common software applications (Microsoft 365, Citrix, Remote Desktop, Visio)
• Familiarity with ticketing systems such as ServiceNow, Jira, or FootPrints
• Excellent organizational skills with keen attention to detail.
• Self‑motivated and proactive; able to work independently.
• Ability to prioritize and resolve issues under deadlines.
• Strong verbal and written communication skills.
• Solid analytical thinking and problem‑solving ability.
• Proven ability to learn new skills quickly.

OUC Internship Rewards Package Includes:

• Competitive pay
• Career acceleration and development

Location: Reliable Plaza 100 W Anderson St, Orlando, FL 32802 USA

Compensation: $17.50 - $20 per hour, varies depending on the education level

Schedule: Part-Time (up to 25 hours per week) from January 11th, 2027 to May 7th,2027 following an On-Site Schedule

OUC–The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, sex, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations.

EOE M/F/Vets/Disabled

OUC–The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, sex, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations.

EOE M/F/Vets/Disabled