IT Desktop Support Intern — 20-Hour, In-Office

FAIRWINDS; Orlando (FL); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

In-office internship

Job summary

FAIRWINDS Credit Union in Orlando is offering an IT Desktop Technician Intern role to gain hands-on experience supporting front-line IT services in a professional environment. This in-office internship is 20 hours per week, begins January 11, 2026, and pays $15 per hour.

You will assist with setup, imaging, and deployment of laptops and peripherals; troubleshoot hardware, software, and connectivity issues; support onboarding and offboarding; document tickets; and help maintain IT inventory.

Qualifications

• Enrolled in an IT-related degree or certificate program.
• Basic Windows knowledge and common applications.
• Interest in hardware, troubleshooting and customer support.
• Strong communication and service-minded attitude.
• Willingness to learn and follow instructions.

Responsibilities

• Provide basic desktop and end-user support under guidance.
• Assist with setup, imaging, and deployment of laptops, desktops, and peripherals.
• Troubleshoot common hardware, software, printer, and connectivity issues.
• Support onboarding and offboarding by preparing equipment.
• Assist with ticket documentation and tracking in an ITSM system.
• Help maintain IT inventory and asset records.
• Shadow IT team members to learn troubleshooting techniques.
• Contribute to documentation and knowledge base updates.

Skills

Windows basics

Customer service

IT support

Communication skills

Organizational skills

Education

IT-related degree or certificate program

Tools

ITSM system

Job description

FAIRWINDS Credit Union in Orlando is offering an IT Desktop Technician Intern role to gain hands-on experience supporting front-line IT services in a professional environment. This in-office internship is 20 hours per week, begins January 11, 2026, and pays $15 per hour.

You will assist with setup, imaging, and deployment of laptops and peripherals; troubleshoot hardware, software, and connectivity issues; support onboarding and offboarding; document tickets; and help maintain IT inventory.