IT Desk Specialist — End-User Support & VC Setup

American IT Staff; Colorado; On-site; USD 45,000 - 60,000; Full time

Job summary

American IT Staff is looking for an IT support specialist to install and troubleshoot electronic equipment, manage inventory, and assist users with conference setups. This role requires strong customer service skills and the ability to adapt quickly to various technical issues while working closely with internal IT teams.

The ideal candidate should be proficient in Windows/Mac environments and possess excellent organizational skills. The position offers a dynamic work environment and hands-on training opportunities.

Qualifications

• Experience with desktop and laptop imaging.
• Strong organizational skills and customer service abilities.
• Ability to work under pressure and manage multiple tasks.

Responsibilities

• Identify, deliver, and install electronic equipment at end user desks.
• Assist users with video conference meeting setup and troubleshooting.
• Maintain accurate inventory and organize stock room.

Skills

Windows/Mac

Office 365

Cloud infra

Troubleshooting

Customer support

Tools

Service-Now

Job description

American IT Staff is looking for an IT support specialist to install and troubleshoot electronic equipment, manage inventory, and assist users with conference setups. This role requires strong customer service skills and the ability to adapt quickly to various technical issues while working closely with internal IT teams.

The ideal candidate should be proficient in Windows/Mac environments and possess excellent organizational skills. The position offers a dynamic work environment and hands-on training opportunities.