IT Coordinator II – Multi-Site Network & Helpdesk

Granite Construction; Watsonville (CA); On-site; USD 63,000 - 95,000; Full time

Job summary

Granite Construction Incorporated is seeking an experienced IT Support professional to provide day-to-day assistance across offices, plants, and job sites, ensuring reliable technology and efficient operations.

You will handle service desk requests, maintain Active Directory and network services, manage VoIP systems, and support business applications while aligning with corporate IT policies and disaster recovery plans.

Qualifications

• Associates degree or equivalent combination of training, experience and certifications
• CompTIA A+ - Required
• Microsoft Role-Based Certification (Single-Exam) - Required
• CompTIA Network+ - Required
• Minimum 5 years relevant experience in network and PC support for a multi-site business environment

Responsibilities

• Respond to IT Service Desk messages to resolve employee technology issues promptly.
• Diagnose and resolve local network and communication issues to minimize disruptions.
• Maintain and support local VoIP phone systems and related equipment.
• Support local Active Directory objects, servers, and services per company policies.
• Assist in developing and maintaining IT documentation for consistent standards.
• Test Disaster Recovery and Business Continuity plans to reduce downtime.
• Coordinate acquisition, installation, configuration, and maintenance of IT equipment.
• Maintain hardware inventory, software licensing, and asset rotation records.

Skills

IT Support

Windows Server

Active Directory

Networking

VoIP

Entra ID

PC hardware

Documentation

Education

Associates degree or equivalent combination of training, experience and certifications

CompTIA A+ - Required

CompTIA Network+ - Required

Microsoft Role-Based Certification (Single-Exam) - Required

Tools

Windows Server OS

Active Directory

Microsoft Entra ID

VoIP systems

Networking equipment

Job description

Granite Construction Incorporated is seeking an experienced IT Support professional to provide day-to-day assistance across offices, plants, and job sites, ensuring reliable technology and efficient operations.

You will handle service desk requests, maintain Active Directory and network services, manage VoIP systems, and support business applications while aligning with corporate IT policies and disaster recovery plans.