IT Coordinator: Enterprise Systems & Security Lead

ROCHDALE VILLAGE, INC.; New York (NY); On-site; USD 70,000 - 100,000; Full time

Job summary

ROCHDALE VILLAGE, INC. seeks an IT Coordinator to maintain and support a large-scale residential property management technology environment.

You will oversee hardware, software, networks, and system performance while leading major initiatives and ensuring reliability, security, and user support across the organization. The role involves upgrading systems, implementing security measures, training staff, and collaborating with departments to align technology with operations.

Qualifications

• Bachelor’s degree in information technology, Computer Science, or a related field.
• Proven experience as a System Administrator, Network Administrator, or similar role.
• Strong knowledge of LAN/WAN networks, servers, and database management.
• Experience with system security, including intrusion detection, access controls, and data backup/recovery.
• Familiarity with Windows and other operating systems; patch management and upgrades.
• Experience with Yardi preferred; MCSA or similar certifications are a plus.

Responsibilities

• Serve as Project Lead for the conversion from an in-house system to a more robust, enterprise-level software platform.
• Install, configure, and maintain computer hardware, operating systems, applications, and related equipment.
• Manage and monitor network servers, systems, and technology tools to ensure optimal performance.
• Set up and maintain user accounts, permissions, and workstations.
• Monitor system performance and proactively address issues to ensure continuous uptime.
• Troubleshoot system errors, outages, and technical issues, providing timely resolution.
• Implement and maintain security measures, including access controls, firewalls, and data backup/recovery systems.
• Perform regular system upgrades, patches, and updates to ensure systems remain current and secure.
• Maintain documentation of systems, configurations, and procedures.
• Train and support staff on new technologies, systems, and best practices.
• Collaborate with internal departments to identify technology needs and recommend solutions.
• Provide technical support and guidance to users with varying levels of technical expertise.
• Participate in special projects and technology initiatives as assigned.

Skills

Troubleshooting

Problem-solving

Network administration

Security

User support

Education

Bachelor’s degree in information technology, Computer Science, or a related field

Equivalent experience

Tools

Yardi

MCSA certification

Job description

ROCHDALE VILLAGE, INC. seeks an IT Coordinator to maintain and support a large-scale residential property management technology environment.

You will oversee hardware, software, networks, and system performance while leading major initiatives and ensuring reliability, security, and user support across the organization. The role involves upgrading systems, implementing security measures, training staff, and collaborating with departments to align technology with operations.