Director of Information Systems

Reconnaissance Resources, LLC; New York (NY); On-site; USD 180,000 - 200,000; Full time

Benefits offered by this job

Excellent benefits package

Job summary

Reconnaissance Resources, LLC seeks an experienced IT leader to oversee enterprise Windows, VMware, and cybersecurity operations in the New York metro area. You will manage Windows Server, Active Directory, DNS/DHCP, GPOs, and VMware vSphere environments.

The role requires strong vendor coordination, executive support, and hands-on scripting in PowerShell. A Bachelor’s in Computer Science and at least 5 years of IT management experience are required.

Qualifications

• Bachelor’s degree in computer science or related field.
• Minimum of 5 years in IT management with client contact.
• Strong knowledge of networking hardware and software (routers, switches, firewalls).
• Knowledge of Microsoft 365, Active Directory, DNS, DHCP, and Exchange.
• Experience with VMware virtualization and Veeam backup solutions.
• Ability to develop and maintain automations with PowerShell.
• Excellent communication and problem-solving skills.
• Ability to manage multiple projects in a fast-paced environment.
• Preferred knowledge in IT service delivery and vendor coordination.

Responsibilities

• Evaluate and purchase hardware and software in collaboration with leadership.
• Provide hands-on support for system design, installations, and upgrades across environments.
• Manage Windows Server environments (2012–2022) and AD, DNS, DHCP, GPOs.
• Architect and manage VMware vSphere environments with many virtual servers.
• Oversee Veeam Backup & Replication and Veeam ONE for backup and DR.
• Manage system upgrades across Windows OS, VMware, and security tools.
• Implement cybersecurity strategies including SIEM and MFA.
• Administer Microsoft 365 and Entra ID licensing and policies.
• Coordinate with vendors for upgrades and penetration testing.
• Provide executive-level support and escalation for IT teams.
• Lead IT operations for relocations and large-scale migrations.
• Develop PowerShell and DOS scripts to automate tasks.

Skills

IT management

Networking

Customer relations

Project management

Education

Bachelor’s Degree in Computer Science

Tools

VMware vSphere

Veeam Backup & Replication

Microsoft 365

Entra ID

Active Directory

PowerShell

Job description

Company Description

Reconnaissance Resources, LLC, is a minority and veteran-owned recruiting firm dedicated to connecting exceptional talent with leading organizations across the New York Metropolitan area. We prioritize forming purpose-driven relationships between clients and candidates, fostering professional growth and success for years to come.

Responsibilities

• Working in conjunction with the Executive Director to evaluate and purchase hardware and software.
• Provide hands-on support for the design, implementation, including system installations, physical hardware setup, network cabling, and full system refreshes across enterprise and remote environments.
• Manage Windows Server environments (2012–2022), Active Directory, DNS, DHCP, and GPOs.
• Architect and manage VMware vSphere environments with over 100 virtual servers, ensuring high availability, performance, and disaster recovery.
• Oversee Veeam Backup & Replication and Veeam ONE for backup automation, monitoring, and compliance; perform file-level and full VM restores to ensure data integrity and support disaster recovery operations.
• Manage and deploy system upgrades across core platforms including Windows OS upgrades, Windows Updates, VMware ESXi and vCenter, Rapid7, Meraki, Cisco, KnowBe4, Deskpro, Microsoft 0365, and Lansweeper, coordinating after hours implementations to minimize business disruption.
• Implement cybersecurity strategies including SIEM (RAPID7), phishing simulations, endpoint protection, and MFA (DUO).
• Administer Microsoft 365 and Entra ID, including licensing, SharePoint Online, Exchange, conditional access, and dynamic group policies.
• Coordinate with vendors (e.g., Black Box, Masergy, GRD32) for network upgrades, penetration testing, and infrastructure enhancements; manage vendor relationships to ensure service quality, timely delivery, and alignment with organizational goals.
• Provide executive-level support and serve as escalation point for Tier 1–3 support teams.
• Oversee remote site infrastructure, including planning and executing server upgrades, wireless network deployments, and ensuring operational continuity and performance across environments.
• Support a wide range of enterprise applications, including Lawson, Raiser’s Edge, Laserfiche, SQL, Kronos, Frevvo.
• Lead IT operations for office relocations, hardware refreshes, and system migrations.
• Develop and maintain advanced PowerShell and DOS scripts to automate administrative tasks, streamline system operations, and support large-scale deployments.
• Other related duties as assigned by manager.

Education, Experience, and Skills

• Bachelor’s Degree, preferably in Computer Science.
• Minimum of 5 years in IT management, including direct client contact.
• Strong knowledge of networking hardware and software, including routers, switches, and firewalls is required.
• Strong knowledge of website design, development, and implementation, including backend database development, is required.
• Knowledge of Microsoft Office, Active Directory, DNS, DHCP, and Exchange is required.
• Excellent customer relations skills.
• Excellent analytical and communication skills.
• Able to define priorities in a fast-paced environment.
• Flexible; good troubleshooter and problem solver; relates well to superiors, peers, and subordinates.
• Ability to manage multiple concurrent projects in timely and organized fashion.
• Develop and implement plans and schedules for all assigned systems.
• Preferred knowledge/experience in:
  • Windows Infrastructure Architecture & Engineering
  • Active Directory & Group Policy Management
  • VMware Virtualization & Veeam Backup Solutions
  • Cybersecurity Operations (RAPID7, KnowBe4)
  • Microsoft 365 & Entra ID Administration
  • Network Infrastructure & Wireless (UniFi, Meraki, Watchguard, Fortinet)
  • Disaster Recovery & Business Continuity Planning
  • Project Management & Vendor Coordination
  • Application Support & IT Service Delivery
  • Executive & Remote Site IT Support

Compensation

180k 200k plus an excellent benefits package