IT Co-op: End-User Support & Troubleshooting (8 mo)

Doosan Corporation; Litchfield, Northern (MN, KY); Hybrid; USD 11,000 - 17,000; Full time

Job summary

Doosan Digital Innovation America, LLC is offering an eight-month co-op internship in Litchfield, MN for college students. You will be treated as a true employee and gain hands-on experience in end-user computing and IT service delivery.

The role focuses on desktop/laptop support, imaging, security and malware protection, and collaboration with End User Computing Analysts to resolve real-time issues. Excellent teamwork and proactive communication are valued.

Qualifications

• Pursuing or completing a Bachelor’s degree in MIS or CS.
• Strong ability to troubleshoot Windows-based software.
• Possess good written and oral communication skills.

Responsibilities

• Provide support for end-user platforms including desktops and laptops.
• Assist with image standardization, security, and malware protection.
• Collaborate with End User Computing Analysts to resolve issues.
• Document problems and track resolutions to ensure uptime.
• Demonstrate initiative and multi-task effectively in a fast-paced IT environment.

Skills

Windows troubleshooting

End user computing support

Desktop/laptop support

Team collaboration

Education

Bachelor’s Degree in MIS or Computer Science

Tools

Windows XP+

Windows Server 2008+

Microsoft Office Suite

Job description

Doosan Digital Innovation America, LLC is offering an eight-month co-op internship in Litchfield, MN for college students. You will be treated as a true employee and gain hands-on experience in end-user computing and IT service delivery.

The role focuses on desktop/laptop support, imaging, security and malware protection, and collaboration with End User Computing Analysts to resolve real-time issues. Excellent teamwork and proactive communication are valued.