IT Co-op: End-User Support & Solutions (8 Months)

Doosan Corporation; Gwinner (ND); On-site; USD 17,000 - 30,000; Full time

Job summary

Doosan Digital Innovation America, LLC is offering an eight‑month co‑op program for IT/End-User Computing at its Gwinner, ND location. You will interface with End User Computing Analysts and customers to analyze and resolve real-time issues across desktop platforms and network devices.

The role emphasizes troubleshooting, documentation, and cross-functional collaboration, with a focus on delivering timely solutions while meeting milestones and maintaining high-quality service.

Qualifications

• Pursuing bachelor's degree in MIS or CS with strong academic record.
• 3.0 GPA or higher preferred.
• Commitment to an 8-month co-op term with Doosan Information and Communications America.

Responsibilities

• Provide end-user computing support including desktop/laptop platforms and security software.
• Resolve problems not fixed by first-tier help desk support.
• Document and track issues to ensure timely resolutions and customer satisfaction.

Skills

Troubleshooting

Windows OS

Office Suite

Communication

Interpersonal skills

Multi-tasking

Education

Bachelor's degree in MIS or Computer Science

Tools

PC hardware

Microsoft Office

Job description

Doosan Digital Innovation America, LLC is offering an eight‑month co‑op program for IT/End-User Computing at its Gwinner, ND location. You will interface with End User Computing Analysts and customers to analyze and resolve real-time issues across desktop platforms and network devices.

The role emphasizes troubleshooting, documentation, and cross-functional collaboration, with a focus on delivering timely solutions while meeting milestones and maintaining high-quality service.