Global IT Co-op: End-User Support & Systems

Bobcat Company; Litchfield (MN); On-site; USD 29,000 - 40,000; Full time

Job summary

Doosan Digital Innovation America, LLC, a close affiliate of Doosan Bobcat, offers an eight-month IT co-op program in Litchfield, MN. You will act as the primary interface to end-user computing services, resolving real-time problems alongside End User Computing Analysts.

Candidates are pursuing MIS or CS with strong troubleshooting and communication skills. The role emphasizes collaboration, independence, and a commitment to the full eight-month term, with opportunities to gain hands-on

Qualifications

• Pursuing a BS in MIS or CS with a 3.0+ GPA preferred.
• Strong troubleshooting and problem-solving abilities.
• Exposure to desktop/laptop platforms and enterprise software.

Responsibilities

• Provide end-user support for desktop/laptop platforms and software.
• Assist with PC repair and peripheral equipment issues.
• Interact with first-tier help desk to resolve complex problems.
• Document problems and track resolutions to ensure uptime and customer satisfaction.
• Collaborate with network/datacenter teams when needed.
• Adhere to defined timelines and milestones for incident resolution.

Skills

Windows troubleshooting

End-user support

MS Office Suite

Communication skills

Independence

Motivation

Education

Bachelor's degree in MIS or Computer Science

Tools

Windows Server

Job description

Doosan Digital Innovation America, LLC, a close affiliate of Doosan Bobcat, offers an eight-month IT co-op program in Litchfield, MN. You will act as the primary interface to end-user computing services, resolving real-time problems alongside End User Computing Analysts.

Candidates are pursuing MIS or CS with strong troubleshooting and communication skills. The role emphasizes collaboration, independence, and a commitment to the full eight-month term, with opportunities to gain hands-on