IT Change Management Lead Analyst — Hybrid Role

Interactive Brokers; Greenwich (CT); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Stock grant awards

401(k) plan

Medical benefits

Dental benefits

Vision benefits

Employee Assistance Program (EAP)

Parental leave

Life insurance

FSAs

Lunch allowance

Education reimbursement

Job summary

Interactive Brokers in Greenwich, CT, is seeking a Change Management Lead Analyst/Specialist to review, supervise, and coordinate IT change initiatives across all IT departments. You will ensure changes are executed within approved windows with proper verification and stakeholder communications.

The role requires a Bachelor’s degree in IT or related field, 1–3 years of change management experience, and proficiency with ServiceNow, Jira, Nautobot, and ITIL practices.

Qualifications

• Bachelor’s degree in IT, business, or related field.
• 1–3 years of experience in change management or IT operations.
• Experience with ServiceNow, Jira, Nautobot, and ITIL practices.

Responsibilities

• Review and supervise change requests for suitability and completeness.
• Coordinate with stakeholders to align changes with objectives.
• Verify changes within maintenance windows and document rollback plans.
• Support IT hardware resource allocation and maintain the IT Service Catalog.

Skills

Analytical thinking

Problem solving

Communication skills

Risk assessment

Detail oriented

Organizational skills

Prioritization

Pressure management

Education

Bachelor’s degree in IT or related field

Tools

ServiceNow

Jira

Nautobot

ITIL knowledge

Job description

Interactive Brokers in Greenwich, CT, is seeking a Change Management Lead Analyst/Specialist to review, supervise, and coordinate IT change initiatives across all IT departments. You will ensure changes are executed within approved windows with proper verification and stakeholder communications.

The role requires a Bachelor’s degree in IT or related field, 1–3 years of change management experience, and proficiency with ServiceNow, Jira, Nautobot, and ITIL practices.