IT Asset & Systems Specialist: Windows & Mac Expert

Focus on the Family; Colorado Springs (CO); On-site; USD 60,000 - 90,000; Full time

Job summary

Focus on the Family is seeking an IT Asset & Systems Specialist to manage the full lifecycle of hardware assets across Windows and Apple devices, handle software license management and procurement, and deliver end-user training for SaaS applications.

You will maintain asset inventory, coordinate provisioning and imaging, manage MDM enrollment, and design basic integrations with low-code tools, while providing AD and Exchange support and cellular service oversight.

Qualifications

• 2+ years of IT support, systems, or asset management
• Experience managing Windows and Apple devices in an organizational setting
• Familiarity with Mobile Device Management (MDM) platforms such as Jamf, Intune, or equivalent
• Experience with software license tracking and SaaS application administration
• Basic working knowledge of Microsoft Active Directory and Exchange/Microsoft 365
• Experience creating training materials (guides, quick reference cards) and delivering end-user training

Responsibilities

• Maintain inventory of Windows and Apple computers, tablets, and mobile devices
• Manage software licenses, renewals, and procurement across desktops and SaaS
• Provide end-user training for SaaS applications and create training materials
• Assist with basic application integrations using low-code/no-code tools
• Support Active Directory and Exchange tasks; manage mailbox provisioning and permissions
• Manage cellular device programs and carrier relationships

Skills

IT support

Asset management

MS Windows

macOS/iOS

SaaS administration

MDM

End-user training

Active Directory

Office 365

Education

Associate's or Bachelor's degree in IT/CS

Tools

Jamf

Intune

TOPdesk

ServiceNow

Jira Service Management

Job description

Focus on the Family is seeking an IT Asset & Systems Specialist to manage the full lifecycle of hardware assets across Windows and Apple devices, handle software license management and procurement, and deliver end-user training for SaaS applications.

You will maintain asset inventory, coordinate provisioning and imaging, manage MDM enrollment, and design basic integrations with low-code tools, while providing AD and Exchange support and cellular service oversight.