Asset Specialist - Enterprise Business Operations

Central Piedmont Community College; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Central Piedmont Community College is seeking an Asset Specialist to support tracking, governance, and optimization of enterprise assets across the college. You will help ensure accurate inventories, lifecycle processes, and efficient service delivery.

You will collaborate with procurement, finance, and operational teams to improve asset utilization, cost control, and cross-campus workflows, contributing to continuous improvement across IT and operations.

Qualifications

• Asset management knowledge and ITIL familiarity.
• Attention to detail and strong organizational skills.
• Ability to collaborate across departments and campuses.

Responsibilities

• Maintain accurate inventory records for assets (hardware, software, cloud, peripherals).
• Support full lifecycle management from procurement through retirement and disposal.
• Assist with asset tagging, audits, reconciliation, and validation.
• Process asset requests, deployments, transfers, returns, and disposals with proper documentation.
• Utilize asset management platforms to maintain records and reporting.
• Collaborate with procurement, finance, operations to support purchasing and lifecycle planning.
• Identify opportunities for cost optimization and improved asset utilization.
• Support customers and teams with asset-related requests and issue resolution.
• Document procedures, standards, workflows, and best practices.
• Assist with automation and continuous improvement initiatives related to asset management workflows and reporting.
• Participate in enterprise operational initiatives and service management projects.
• Other duties as assigned.

Job description

The Asset Specialist is a member of the Enterprise Business Operations team and reports to the Asset Manager. The Asset Specialist is responsible for supporting the tracking, management, governance, and optimization of enterprise technology and operational assets throughout their lifecycle. This role helps ensure assets are accurately inventoried, appropriately assigned, compliant with institutional standards, and aligned with operational and service delivery needs across the college. This position supports enterprise service management initiatives by maintaining accurate asset data, assisting with lifecycle processes, supporting operational workflows, and contributing to continuous improvement efforts that enhance visibility, efficiency, and service delivery across operational areas.

Responsibilities

• Maintain accurate inventory records for enterprise technology and operational assets, including hardware, software, cloud subscriptions, peripherals, and related resources.
• Support the full lifecycle management of assets from procurement through retirement and disposal.
• Assist with asset tagging, labeling, audits, reconciliation activities, and inventory validation efforts.
• Process asset requests, deployments, transfers, returns, and disposals while ensuring proper documentation and workflow completion.
• Utilize enterprise service management and asset management platforms to maintain accurate asset records and reporting.
• Collaborate with procurement, finance, operational teams, and service areas to support purchasing, inventory management, and lifecycle planning.
• Identify opportunities for operational efficiencies, cost optimization, and improved asset utilization.
• Support customers and operational teams with asset-related requests, questions, and issue resolution.
• Contribute to operational knowledge management by documenting procedures, standards, workflows, and best practices.
• Assist with automation and continuous improvement initiatives related to asset management workflows and reporting.
• Participate in enterprise operational initiatives, process improvement efforts, and service management projects.
• Other duties as assigned.

Requirements

• Associate Degree in Business Administration, Computer Information Systems, Information Technology, or a related field and 1-2 years of experience in asset management, inventory management, procurement, information technology, or related operational support functions; or equivalent combination of education and relevant experience.
• ITIL v4 Foundation certification will be required within 9 months of hiring.

Preferred Requirements

• Experience supporting asset lifecycle management, inventory management, procurement coordination, or operational support processes.
• Experience with enterprise asset management, service management, or inventory tracking platforms.
• Understanding of hardware, software, cloud subscriptions, and lifecycle management practices.
• Experience supporting vendor coordination, renewals, license tracking, or cost control initiatives.
• Familiarity with asset management standards, governance practices, or service management frameworks such as ITIL, ISO 19770, or similar standards.
• Strong organizational, documentation, and data management skills with the ability to support cross functional operational teams.

Knowledge, Skills, Abilities, and Worker Characteristics

• Familiarity with ITAM, enterprise asset management, and ITIL 4/service management best practices.
• Experience using asset management or enterprise workflow platforms.
• Knowledge of hardware, software, cloud licensing, procurement, and lifecycle management processes.
• Strong attention to detail with excellent organizational and data management skills.
• Strong communication and collaboration skills with the ability to work cross-functionally across operational and business areas.

Working Conditions

Typical office environment. Travel between campuses is required. Occasional evening or weekend work may be necessary depending on device deployment and refresh schedules