ISP Program Specialist - Quality & Compliance

Resources for Human Development; Medford (MA); On-site; USD 52,000 - 76,000; Full time

Job summary

Apis Services, Inc. is seeking a Program Specialist to coordinate ISP activities, ensure compliance, and support person-centered planning across multiple teams.

You will help maintain documentation standards and participate in PBS initiatives, promoting quality service delivery. You will collaborate with program leadership, staff, and families to facilitate ISP meetings, monitor progress, and prepare reports identifying trends and improvement opportunities.

Qualifications

• Bachelor's degree required.
• Minimum of two years of experience working with individuals with IDD.
• Knowledge of DDS ISP systems, processes, and regulatory requirements.
• Proficiency in Microsoft Office Suite and related computer applications.
• Valid driver's license with the ability to travel as required.

Responsibilities

• Coordinate ISP activities and monitor compliance within the HCSIS system.
• Schedule and facilitate ISP meetings with individuals served, families, and stakeholders.
• Assist with data collection and progress monitoring toward outcomes.
• Provide guidance on documentation standards and regulatory compliance.
• Support satisfaction surveys for individuals and families and coordinate PBIS initiatives.
• Assist with training materials and participate in PBS initiatives.
• Perform other related duties as assigned.

Skills

Organizational skills

Planning skills

Time management

Verbal communication

Written communication

Data analysis

Education

Bachelor's degree

Two years experience with IDD

Tools

Microsoft Office Suite

Job description

Apis Services, Inc. is seeking a Program Specialist to coordinate ISP activities, ensure compliance, and support person-centered planning across multiple teams.

You will help maintain documentation standards and participate in PBS initiatives, promoting quality service delivery. You will collaborate with program leadership, staff, and families to facilitate ISP meetings, monitor progress, and prepare reports identifying trends and improvement opportunities.