ISP & Quality Improvement Specialist

Apis Services, Inc.; Philadelphia (Philadelphia County); On-site; USD 55,000 - 75,000; Full time

Job summary

Apis Services, Inc. seeks a Program Specialist to coordinate and monitor ISPs for individuals served, ensuring person-centered planning and ISP compliance.

You will collaborate with program leadership, support documentation standards, and contribute to PBS initiatives across the organization. Responsibilities include coordinating ISP planning meetings, developing measurable goals, data collection for progress, and maintaining documentation throughout planning and approval.

Qualifications

• Bachelor's degree required.
• Minimum of two years' experience with IDD.
• Knowledge of DDS ISP systems and regulatory requirements.
• Proficiency with Microsoft Office and related applications.
• Valid driver's license and ability to travel as required.

Responsibilities

• Coordinate ISP activities and monitor deadlines in HCSIS.
• Schedule and facilitate ISP planning meetings.
• Develop data collection methods to monitor ISP outcomes.
• Review progress and update plans as needed.
• Track ISP documentation throughout planning and approval.
• Conduct semi-annual ISP documentation reviews.
• Provide guidance on compliance and documentation standards.
• Prepare reports summarizing ISP status, trends, and areas for improvement.
• Support PBS training initiatives and participate in related committees.
• Perform other duties as assigned.

Skills

Organizational skills

Planning skills

Time management

Verbal communication

Written communication

Meeting facilitation

Collaboration

Report writing

Person-centered practice

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Apis Services, Inc. seeks a Program Specialist to coordinate and monitor ISPs for individuals served, ensuring person-centered planning and ISP compliance.

You will collaborate with program leadership, support documentation standards, and contribute to PBS initiatives across the organization. Responsibilities include coordinating ISP planning meetings, developing measurable goals, data collection for progress, and maintaining documentation throughout planning and approval.