Ironclad CLM Administrator & Workflow Specialist

Bayforce

Salt Lake City (UT)

On-site

USD 90,000 - 120,000

Full time

1 hour ago

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Job summary

Bayforce is seeking an experienced Ironclad CLM Administrator to provide hands-on support, administration, configuration, and enhancements for an enterprise Ironclad platform. The ideal candidate will have direct experience supporting Ironclad in a large enterprise, troubleshooting issues, optimizing contract workflows, and supporting integrations with Salesforce, DocuSign, Zuora, and NetSuite.

Collaboration with Legal, Sales, Procurement, Compliance, and IT is essential.

Qualifications

Hands-on Ironclad CLM administrator experience in a large enterprise.
Strong ability to configure and troubleshoot Ironclad workflows and contract processes.
Experience providing production support and implementing enhancements for enterprise SaaS apps.
Understanding CLM integrations and data-related troubleshooting.
Excellent analytical, problem-solving, and communication skills.
Ability to collaborate with business stakeholders and technical teams.

Responsibilities

Provide production support, administration, and configuration of the Ironclad CLM platform.
Configure and troubleshoot contract workflows, approval routing, templates, and metadata.
Investigate and resolve application issues, integration failures, and data sync problems.
Support integrations with Salesforce, DocuSign, Zuora, and NetSuite.
Partner with Legal, Sales, Procurement, Compliance, and IT to implement system enhancements.
Gather requirements, document processes, and support testing and releases.
Support post-go-live stabilization and ongoing maintenance.