Investor Community Associate — VC Relations

Doist; Boston (MA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Comprehensive health coverage

Dental and vision plans

Tax-advantaged accounts (HSA/FSA)

401(k) with company match

Life and disability insurance

Employee assistance program (EAP)

Flexible, unlimited PTO

Job summary

Alumni Ventures seeks an Associate Community Manager to support our investor community and gain hands-on exposure to venture capital, investor relations, and fund operations. The role blends client service, relationship management, investor communications, and back-office processes.

You will work with investors, Managing Partners, Community Managers, and cross-functional teams to support fundraising, onboarding, engagement, and operations.

Qualifications

• 1+ years in customer-facing roles or equivalent experience.
• Effective written and verbal communication.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and follow through.
• Demonstrated ability to build positive relationships and provide thoughtful support to customers or stakeholders.
• Ability to learn and effectively use new systems and processes.
• Interest in investing, venture capital, startups, or related topics.

Responsibilities

• Serve as day-to-day contact for prospective and existing investors across channels.
• Deliver high-touch, service-oriented investor onboarding and engagement.
• Collaborate with Managing Partners, Community Managers, and senior leaders on fundraising initiatives and events.
• Track engagement activity and maintain clean data in internal systems; support reporting to leadership.
• Participate in cross-functional projects and process improvements.

Skills

Customer success

Written communication

Verbal communication

Organization

Relationship building

Multitasking

Learning new systems

Investing interest

Tools

HubSpot

Salesforce

Job description

Alumni Ventures seeks an Associate Community Manager to support our investor community and gain hands-on exposure to venture capital, investor relations, and fund operations. The role blends client service, relationship management, investor communications, and back-office processes.

You will work with investors, Managing Partners, Community Managers, and cross-functional teams to support fundraising, onboarding, engagement, and operations.