Investigator, Employee Relations

Jobtailor; Missouri; On-site; USD 70,000 - 110,000; Full time

Job summary

Jobtailor is seeking a seasoned Workplace Investigator to lead end-to-end investigations into misconduct and policy violations, focusing on fact-based conclusions and thorough reporting.

You will plan, interview, analyze findings, and draft reports for HR, Legal, and leadership while maintaining strict confidentiality and collaborating across the organization.

Qualifications

• Bachelor’s degree in HR/Business/IO Psychology/Criminal Justice or 5+ years equivalent experience.
• 5+ years professional HR or investigations experience; 3+ years in workplace investigations.
• Experience managing investigations from assignment to report completion.
• Ability to identify sources of information; conduct interviews; maintain confidentiality.
• Knowledge of internal controls and process improvements; strong communication.

Responsibilities

• Lead end-to-end investigations from planning to closure.
• Plan investigation scope, participants, and timelines.
• Conduct fact-finding and analysis; draft final reports.
• Communicate results to HR, leadership, Legal, and stakeholders.
• Collaborate with HR, Labor Relations, Legal, Audit, Security, and Operations.
• Draft clear, concise investigation reports and summaries.
• Manage case documentation, evidence handling, and retention.

Skills

Investigation Planning

Fact-Finding

Analysis

Evidence Handling

Internal Controls

Process Improvement

Interviewing Skills

Documentation Management

Policy Compliance

Case Management

Education

Bachelor’s degree or 5+ years experience

Advanced degree or certification (PHR/SPHR/AWI) a plus

Job description

• Conduct impartial, fact-based investigations of suspected misconduct and policy violations, including discrimination, harassment, retaliation, bullying, and Winning with Integrity policy violations
• Own the end-to-end investigation process from planning through closure, including fact-finding, analysis, and report writing
• Develop investigation plans covering scope, participants, and timelines
• Execute and document investigations according to professional standards and GM protocols
• Communicate investigation results clearly and promptly to HR, leaders, Legal, and other stakeholders
• Collaborate with HR, Labor Relations, Legal, Audit, Security, Operations, and other functions
• Partner with HR Policy on post-investigation strategies, employment-action equity, and proactive training efforts
• Draft concise, high-quality reports synthesizing facts, policy standards, analysis, and case conclusions
• Manage case documentation, evidence handling and storage, record retention, and investigation quality standards
• Investigate alleged misconduct at Leadership’s direction while balancing urgency and quality
• Maintain timely communication with personnel involved in investigations and projects
• Evaluate internal controls and related procedures for people, policy, and culture improvements
• Recommend changes to improve investigative efficiency and effectiveness

Requirements

• Bachelor’s degree in Human Resources, Business, Industrial/Organizational Psychology, Criminal Justice, or a related field, or a minimum of 5 years of equivalent experience
• Advanced degree or professional certification (e.g., PHR, SPHR, AWI) is a plus
• At least 5 years of professional experience in Human Resources, Corporate Global Investigations, Labor Relations, Legal, or Compliance
• Minimum of 3 years conducting workplace investigations into discrimination, harassment, retaliation, and other policy violations
• Experience managing investigations from assignment through fact-finding, analysis, and report completion
• Ability to identify and develop sources of information relevant to investigations
• Ability to conduct effective informational and interrogatory interviews with reporters, subjects, and witnesses
• Ability to evaluate internal controls and procedures to identify gaps or process improvements
• Ability to recommend investigative process improvements
• Ability to maintain confidentiality of sensitive information
• Managerial courage and effective, direct, respectful communication
• Ability to collaborate and build relationships across a matrixed organization
• Ability to investigate objectively
• Critical-thinking ability and aptitude for presenting a recommended course of action succinctly
• Exceptional organizational, analytical, leadership, and interpersonal skills
• Strong attention to detail and ability to manage multiple complex investigations concurrently
• Exceptional written and verbal communication skills
• Experience drafting clear, concise investigation reports and summaries
• Ability to handle high‑risk, sensitive matters with discretion, judgment, and composure
• Knowledge of the automotive industry and experience with represented/hourly workforces are a plus
• Must not require GM immigration sponsorship now or in the future

Core Competencies

Demonstrates expertise in conducting impartial workplace investigations, including discrimination and harassment cases, while effectively managing the end‑to‑end investigation process. Proficient in drafting high‑quality reports and collaborating with various stakeholders to ensure compliance and improve organizational practices.

Highest-signal resume keywords

• Workplace Investigations
• Report Writing
• Human Resources
• Critical Thinking
• Confidentiality

ATS Optimization Keywords

Hard Skills

• Investigation Planning
• Fact‑Finding
• Analysis
• Evidence Handling
• Internal Controls Evaluation
• Process Improvement
• Interviewing Skills
• Documentation Management
• Policy Compliance
• Case Management

Soft Skills

• Effective Communication
• Interpersonal Skills
• Organizational Skills
• Managerial Courage
• Collaboration

Certifications & Qualifications

• PHR
• SPHR
• AWI

Industry Keywords

• Discrimination
• Harassment
• Retaliation
• Labor Relations
• Compliance
• Automotive Industry
• Matrixed Organization
• Policy Violations
• Winning with Integrity
• Record Retention