Inventory Solutions Service Specialist

MSC Industrial Direct Co.,Inc.; Deer Park (NY); On-site; USD 33,062 - 35,817; Full time

Job summary

MSC Industrial Direct Co.,Inc. in Deer Park, NY, is seeking a Solutions Service Specialist responsible for ensuring customer satisfaction and managing inventory at designated sites. This role involves maintaining stock levels, performing maintenance on equipment, and communicating effectively with customers.

The ideal candidate has experience in customer service or inventory management, a high school diploma, and strong problem-solving skills. The position requires 80% travel and offers a starting compensation of $24.00 - $26.00 per hour depending on experience.

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Qualifications

• Experience in Customer Service, Telesales, Outside Sales, or Inventory Management with demonstrated excellence.
• Strong customer service orientation and excellent communication skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Manage inventory at customer sites to ensure satisfaction.
• Perform repairs and maintenance on equipment.
• Build and maintain strong relationships with customers.

Skills

Customer Service

Inventory Management

Problem-Solving

Communication Skills

Time Management

Education

High School Diploma

Tools

Microsoft 365

SAP

Salesforce

Tableau

Job description

MSC Industrial Direct Co.,Inc. in Deer Park, NY, is seeking a Solutions Service Specialist responsible for ensuring customer satisfaction and managing inventory at designated sites. This role involves maintaining stock levels, performing maintenance on equipment, and communicating effectively with customers.

The ideal candidate has experience in customer service or inventory management, a high school diploma, and strong problem-solving skills. The position requires 80% travel and offers a starting compensation of $24.00 - $26.00 per hour depending on experience.

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