On-Site Inventory & Vending Solutions Specialist

MSC Industrial Supply Co.; Orlando (FL); On-site; USD 30,000 - 33,000; Full time

Job summary

MSC Industrial Supply Co. in Orlando, FL is seeking a Solutions Service Specialist to ensure customer satisfaction by managing inventory at designated sites and keeping solution equipment in good working order.

You will stock and log items, perform repairs, and work with sales teams to retain customers and grow revenue through effective solution support. The role requires a high school diploma, strong communication, proficiency with Microsoft 365, and the ability to travel 80% with safety and

Qualifications

• High School Diploma or equivalent is required.
• Strong customer service orientation.
• Excellent verbal and written communication.
• Proficiency with Microsoft 365 and general computer literacy.
• Ability to work independently with minimal supervision.
• Strong critical thinking and problem-solving skills.
• Excellent time management and organizational abilities.

Responsibilities

• Maintain appropriate stock levels (min/max) to meet customer demand.
• Receive, unpack, and put away products at solution points of use.
• Perform basic repairs and maintenance on solution equipment to company standards.
• Use routing software to log and track daily account activities.
• Build and maintain strong relationships with customer contacts to ensure solution retention.
• Adhere to all safety and compliance protocols.

Skills

Customer service

Communication

Independent work

Critical thinking

Time management

Organizational skills

Education

High School Diploma or equivalent

Tools

Microsoft 365

Job description

MSC Industrial Supply Co. in Orlando, FL is seeking a Solutions Service Specialist to ensure customer satisfaction by managing inventory at designated sites and keeping solution equipment in good working order.

You will stock and log items, perform repairs, and work with sales teams to retain customers and grow revenue through effective solution support. The role requires a high school diploma, strong communication, proficiency with Microsoft 365, and the ability to travel 80% with safety and