Inventory & Operations Specialist — Elevate Guest Experience

andCo Hospitality, a Certified B Corp; Kissimmee (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

andCo Hospitality is seeking an Inventory Management Specialist to manage inventory accuracy across reservation systems, proactively drive demand with the Revenue Team, and execute inventory closeouts in line with SOPs. You will audit segment levels daily, block/unblock rooms by demand, oversee the Lockout Rental program, and support guests and owners with reservations.

The role emphasizes attention to detail, professional communication, and a team-oriented, ethical work environment.

Qualifications

• High school diploma or equivalent and at least 1 year of related experience.
• Detail-oriented with accuracy.
• Clear, professional written and verbal communication.
• Customer-focused with impact on guest experience.
• Calm under pressure and able to manage multiple deadlines.
• Proficient with MS Word, Excel, PowerPoint, and Outlook.
• Foundational knowledge of timeshare, vacation ownership, real estate, or property management.
• Bonus: RCC knowledge or bilingual skills.

Responsibilities

• Maintain inventory accuracy across reservation systems.
• Collaborate with Revenue Team to drive demand.
• Execute inventory closeouts per SOPs.
• Audit segment levels daily and optimize availability.
• Block/unblock rooms based on demand and pricing.
• Oversee Lockout Rental program, including communications and payments.
• Complete daily task reports, no-shows, and weekly exchanges.
• Respond to inventory and folio inquiries via email.
• Support guest satisfaction by accommodating preferences.
• Assist Owners and Guests with reservations and confirmations.
• Contribute to a collaborative, ethical team environment.
• Support special projects and department initiatives.

Skills

Detail-oriented

Clear communication

Customer-focused

Calm under pressure

Self-motivated

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

andCo Hospitality is seeking an Inventory Management Specialist to manage inventory accuracy across reservation systems, proactively drive demand with the Revenue Team, and execute inventory closeouts in line with SOPs. You will audit segment levels daily, block/unblock rooms by demand, oversee the Lockout Rental program, and support guests and owners with reservations.

The role emphasizes attention to detail, professional communication, and a team-oriented, ethical work environment.