Interview Scheduler & Candidate Experience Specialist

Generalist; San Mateo, San Francisco (CA, CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Generalist is seeking a Recruiting Coordinator to own scheduling, candidate communications, and hiring logistics for a team in San Mateo and Boston. You’ll ensure every touchpoint is thoughtful and organized, guiding candidates from first contact through final steps with warmth and clarity.

You’ll coordinate interview stages across time zones, manage travel details, and keep Ashby up to date with plans, templates, and interviewer pools. A strong customer-service mindset is essential.

Qualifications

• 1+ year coordinating interviews at high volume or equivalent
• Experience with Ashby scheduling, templates, interviewer pools
• Strong short-form writing that keeps candidates calm and informed
• Meticulous attention to names, links, and time zones
• Ability to manage competing priorities as hiring needs change
• Customer service orientation toward candidates, managers, and interviewers
• Interest in a long-term career in People, Talent, or HR
• Willingness to be in the office five days a week

Responsibilities

• Lead interview scheduling across multiple locations and time zones.
• Be the main guide for candidates throughout their journey.
• Coordinate travel and expenses for visiting candidates.
• Maintain Ashby data: plans, templates, links, and records.
• Support interviewer balance and expand the pool when needed.
• Identify bottlenecks and resolve scheduling delays proactively.
• Assist with offer logistics and day-one handoff to HR/IT.
• Maintain candidate privacy and data integrity.
• Refine recruiting tools and workflows for efficiency

Skills

Interview scheduling

Candidate experience

Ashby scheduling

Communication skills

Attention to detail

Tools

Ashby

Job description

Generalist is seeking a Recruiting Coordinator to own scheduling, candidate communications, and hiring logistics for a team in San Mateo and Boston. You’ll ensure every touchpoint is thoughtful and organized, guiding candidates from first contact through final steps with warmth and clarity.

You’ll coordinate interview stages across time zones, manage travel details, and keep Ashby up to date with plans, templates, and interviewer pools. A strong customer-service mindset is essential.