Internet Sales Manager: Lead, Optimize CRM & Conversions

Paycom; Louisville (KY); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

Jeff Wyler Automotive Family seeks an experienced Internet Sales Manager/BDC Manager to lead the daily operations of the BDC. You will drive appointments from internet leads, calls, and follow-ups while ensuring CRM effectiveness and quality customer experiences.

The role requires strong leadership, KPI analysis, and a proven track record in automotive BDC environments, with a focus on continuous improvement in a fast-paced dealership setting in Louisville, KY.

Qualifications

• Previous automotive BDC or Internet Sales experience required.
• Proven leadership and coaching skills.
• Strong CRM knowledge and ability to analyze KPI data.

Responsibilities

• Lead and manage a team of BDC representatives to achieve goals.
• Drive high-quality appointments from internet leads and calls.
• Monitor lead response, show rates, and performance metrics.
• Ensure CRM utilization and proper lead management.
• Collaborate with sales management for smooth transitions from BDC to showroom.

Skills

BDC Management

Leadership

CRM Proficiency

KPI Analysis

Communication

Job description

Jeff Wyler Automotive Family seeks an experienced Internet Sales Manager/BDC Manager to lead the daily operations of the BDC. You will drive appointments from internet leads, calls, and follow-ups while ensuring CRM effectiveness and quality customer experiences.

The role requires strong leadership, KPI analysis, and a proven track record in automotive BDC environments, with a focus on continuous improvement in a fast-paced dealership setting in Louisville, KY.