Internet Sales Manager: CRM-Driven Follow-Up Pro

Jay Auto Group; Bedford (OH); On-site; USD 48,000 - 64,000; Full time

Job summary

Jay Auto Group in Ohio is seeking an experienced Internet Sales Manager to lead online inquiries, build rapport with customers, and optimize CRM usage to convert internet leads into sales. You will respond to leads by phone, text, and email, ensuring timely follow-up and accurate documentation.

The role requires strong communication, self-motivation, and the ability to work with sales and management teams to follow established lead-management processes, schedule appointments, and maintain a

Qualifications

• Previous sales, BDC, customer service, or automotive experience preferred
• Strong communication and phone skills
• Professional, organized, and dependable
• Strong computer and CRM skills
• Comfortable managing multiple customers and follow-up tasks
• Self-motivated, coachable, and results-driven
• We are looking for experienced professionals who understand the importance of follow-up, CRM management, customer experience, and accountability.

Responsibilities

• Respond to internet sales leads by phone, text, and email
• Build rapport and maintain professional customer communication
• Manage and maintain a clean, accurate CRM
• Ensure leads, tasks, notes, and follow-up are properly documented and completed
• Schedule and confirm appointments
• Follow up with current and past opportunities as needed
• Work closely with sales and management teams
• Follow established lead-management processes

Job description

Jay Auto Group in Ohio is seeking an experienced Internet Sales Manager to lead online inquiries, build rapport with customers, and optimize CRM usage to convert internet leads into sales. You will respond to leads by phone, text, and email, ensuring timely follow-up and accurate documentation.

The role requires strong communication, self-motivation, and the ability to work with sales and management teams to follow established lead-management processes, schedule appointments, and maintain a