Business Development Representative

Jay Auto Group; Bedford (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

Jay Auto Group is seeking an experienced Business Development Representative to join our team. The role focuses on responding to internet sales leads and maintaining a well-organized CRM to ensure timely follow-up.

You will work with the sales and management teams to build rapport with customers, document all activities, schedule appointments, and pursue opportunities across channels.

Qualifications

• Previous sales, BDC, customer service, or automotive experience preferred.
• Strong communication and phone skills.
• Professional, organized, and dependable.
• Strong computer and CRM skills.
• Comfortable managing multiple customers and follow-up tasks.
• Self-motivated, coachable, and results-driven.

Responsibilities

• Respond to internet sales leads by phone, text, and email.
• Build rapport and maintain professional customer communication.
• Manage and maintain a clean, accurate CRM.
• Ensure leads, tasks, notes, and follow-up are properly documented and completed.
• Schedule and confirm appointments.
• Follow up with current and past opportunities as needed.
• Work closely with sales and management teams.
• Follow established lead-management processes.

Skills

Communication

Phone skills

CRM proficiency

Organization

Multi-tasking

Self-motivated

Tools

CRM software

Job description

Jay Auto Group is seeking an experienced, professional Business Development Representative to join our team.

This position is responsible for managing customer inquiries, maintaining a healthy and organized CRM, and ensuring all leads are properly followed up as needed, with a primary focus on internet sales leads.

Responsibilities

• Respond to internet sales leads by phone, text, and email


• Build rapport and maintain professional customer communication


• Manage and maintain a clean, accurate CRM


• Ensure leads, tasks, notes, and follow-up are properly documented and completed


• Schedule and confirm appointments


• Follow up with current and past opportunities as needed


• Work closely with sales and management teams


• Follow established lead-management processes

Qualifications

• Previous sales, BDC, customer service, or automotive experience preferred


• Strong communication and phone skills


• Professional, organized, and dependable


• Strong computer and CRM skills


• Comfortable managing multiple customers and follow-up tasks


• Self-motivated, coachable, and results-driven

We are looking for experienced professionals who understand the importance of follow-up, CRM management, customer experience, and accountability.