Internet Sales & Lead Conversion Specialist

SHOTTENKIRK AUTOMOTIVE GROUP, INC; Huntsville (AL); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Bonuses or commissions

Health, dental, and vision insurance

Paid time off and holidays

Advancement opportunities

Ongoing training and support from mgmt

401(k)

Dental insurance

Life insurance

Paid time off

Job summary

Shottenkirk Honda Huntsville is seeking a motivated BDC Agent to join our Internet Department. If you enjoy connecting with people and have strong communication skills, you’ll thrive in our fast-paced environment.

Responsibilities include responding to inquiries, scheduling showroom appointments, maintaining CRM data, and supporting management to maximize show rates. We offer competitive pay, benefits, and growth opportunities.

Qualifications

• Strong verbal and written communication skills.
• Confident and professional phone presence.
• Organized and detail‑oriented with strong follow‑up skills.
• Self‑motivated with a positive attitude and team‑player mindset.
• Reliable attendance and willingness to learn dealership processes.

Responsibilities

• Respond promptly to internet, phone, and text inquiries from potential customers.
• Follow up with customers to schedule showroom appointments and confirm visits.
• Maintain accurate customer data and notes in CRM.
• Utilize dealership scripts and communication guidelines to ensure consistent messaging.
• Work closely with management to hand off qualified leads and maximize appointment show rates.
• Conduct follow‑up with existing customers for retention, satisfaction, and referral opportunities.
• Provide excellent customer service and represent the dealership’s brand professionally.

Skills

Verbal communication

Written communication

Phone presence

Organization

Follow-up

Team player

Attendance

Job description

Shottenkirk Honda Huntsville is seeking a motivated BDC Agent to join our Internet Department. If you enjoy connecting with people and have strong communication skills, you’ll thrive in our fast-paced environment.

Responsibilities include responding to inquiries, scheduling showroom appointments, maintaining CRM data, and supporting management to maximize show rates. We offer competitive pay, benefits, and growth opportunities.