Internet Sales Consultant

The Faulkner Organization; Lancaster (Lancaster County); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401k with company match

Paid time off

Paid holidays

Employee discounts

Employee referral bonuses

Annual reviews and merit increases

Job summary

The Faulkner Automotive Group is seeking an enthusiastic Internet Sales Consultant to join our BMW Lancaster team in person. You will engage customers on inventory, features, and pricing, guiding them to a showroom visit. A competitive salary plus commission rewards performance and offers growth within a family-owned dealer group.

Typical schedule is Monday–Friday with 1–2 Saturdays per month; 40–42 hours weekly. Prior automotive experience is not required as training is provided.

Qualifications

• Must have strong written and oral communication skills.
• Experience in retail or internet sales is preferred.
• Commitment to exceptional customer service and teamwork.

Responsibilities

• Interact with customers visiting the dealership website to answer questions on inventory, product features, benefits, and pricing.
• Follow up with leads and customers to drive showroom visits and close deals.
• Maintain knowledge of current promotions and inventory to guide customers effectively.

Skills

Communication

Customer service

Team player

Sales experience

Time management

Education

High School Diploma or equivalent

Bachelor's degree preferred

Job description

Faulkner has won a combined 60+ Best Places to Work Awards.

The Faulkner Automotive Group is looking for an enthusiastic, self-motivated Internet Sales Consultant to join our team in person at BMW Lancaster! Faulkner is a place you can establish a career and grow with the organization. While automotive experience is a plus, it is not required! We provide training to all our employees and offer continued growth opportunities for those that have excellent talent, energy, and ambition to succeed. Faulkner has won a combined 60+ Best Places to Work Awards.

Internet Sales Consultant Benefits, include:

• Top-tier benefits: Medical, Dental and Vision
• 401k with company match
• Paid time off & paid holidays
• Employee discounts
• Employee referral bonuses
• Annual reviews and merit increases

As an Internet Sales Consultant, you will be interacting with customers as they access the dealership website to answer questions on inventory, product features, benefits of the vehicle and prices. It is important to respond to all inquiries in a timely manner and stay up-to-date on all inventory and online promotions. The Internet Sales Consultant's main job is to bring interested customers into the dealership so they can meet with a sales team member. Follow up is key throughout all stages of the sales process! Internet Sales Consultant's follow up with leads, as well as with sold and unsold customers, to ensure our client's satisfaction. With a competitive salary plus commission for appointments set and deals completed, earning potential is unlimited! Become part of the Faulkner Family and join our team!

The typical schedule for an Internet Sales Consultant is Monday through Friday plus 1-2 Saturdays a month. Internet Sales Consultants are typically scheduled for 40-42 hours per week.

Internet Sales Consultant Requirements

• Applicants must be at least 18 years old and have a valid driver's license, along with:
• High School Diploma or equivalent. Bachelors Degree preferred
• Minimum of 2 years experience in retail or internet sales preferred
• Commitment to exceptional customer service
• Strong written and oral communication skills
• Ability to work well in a team environment
• Ability to understand manufacturer's specifications and/or pass manufacturer tests

About Faulkner

The Faulkner Automotive Group is a family-owned and -operated automotive group serving Central and southeastern Pennsylvania with the best vehicles and services. Our dealership group is composed of 31 dealership locations and 23 franchises, making us one of the largest family-run dealer groups in the country.

Faulkner is an Equal Opportunity Employer and a Drug Free Workplace.