Internet Sales Consultant: Training & Growth

Faulkner Automotive Group; Lancaster (Lancaster County); Hybrid; USD 45,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with company match

Paid time off

Paid holidays

Employee discounts

Referral bonuses

Annual reviews

Merit increases

Job summary

The Faulkner Automotive Group is seeking an enthusiastic Internet Sales Consultant to work in person at BMW Lancaster. Training is provided; prior automotive experience is a plus but not required.

The company highlights career growth, extensive benefits, and numerous Best Places to Work awards. Responsibilities include answering online inquiries about inventory, features, and pricing, driving qualified leads to the dealership, and following up with customers throughout the sales process to

Qualifications

• Applicants must be at least 18 years old and have a valid driver’s license.
• High School Diploma or equivalent; Bachelor’s degree preferred.
• Minimum of 2 years experience in retail or internet sales preferred.
• Commitment to exceptional customer service.
• Strong written and oral communication skills.
• Ability to work well in a team environment.
• Ability to understand manufacturer’s specifications and/or pass manufacturer tests.

Responsibilities

• Interact with customers as they access the dealership website to answer questions on inventory, product features, benefits of the vehicle and prices.
• Respond to all inquiries in a timely manner and stay up-to-date on inventory and online promotions.
• Bring interested customers into the dealership so they can meet with a sales team member.
• Follow up with leads, as well as with sold and unsold customers, to ensure customer satisfaction.
• Maintain momentum by following up throughout all stages of the sales process.
• Earn potential with a competitive salary plus commission for appointments set and deals completed.

Skills

Customer service

Communication

Sales experience

Teamwork

Education

High School Diploma or Equivalent

Bachelor’s Degree preferred

Job description

The Faulkner Automotive Group is seeking an enthusiastic Internet Sales Consultant to work in person at BMW Lancaster. Training is provided; prior automotive experience is a plus but not required.

The company highlights career growth, extensive benefits, and numerous Best Places to Work awards. Responsibilities include answering online inquiries about inventory, features, and pricing, driving qualified leads to the dealership, and following up with customers throughout the sales process to