Internet Sales Consultant

The Faulkner Automotive Group; Town of Lancaster (NY); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401k with match

Paid time off & holidays

Employee discounts

Referral bonuses

Annual reviews

Job summary

The Faulkner Automotive Group is seeking an enthusiastic Internet Sales Consultant to join our team in person at BMW Lancaster. The role involves assisting customers online with inventory details, features, and pricing, and guiding them to meet a sales team member at the dealership.

You will follow up with leads and existing customers throughout the sales process to maximize satisfaction, with a competitive salary plus commission and a schedule of 40-42 hours per week, typically Monday through

Qualifications

• High School Diploma or equivalent. Bachelor's Degree preferred.
• Minimum of 2 years experience in retail or internet sales preferred.
• Commitment to exceptional customer service.
• Strong written and oral communication skills.
• Ability to work well in a team environment.
• Ability to understand manufacturer’s specifications and/or pass manufacturer tests.

Responsibilities

• Interact with customers via dealership website to answer questions on inventory, features, benefits and prices.
• Follow up with leads and customers throughout all stages of the sales process to ensure satisfaction.
• Bring interested customers into the dealership to meet with a sales team member.
• Maintain timely responses to inquiries and stay up-to-date on inventory and promotions.

Skills

Customer service

Communication skills

Teamwork

Product knowledge tests

Education

High School Diploma

Bachelor's degree preferred

Job description

The Faulkner Automotive Group is looking for an enthusiastic, self-motivated Internet Sales Consultant to join our team in person at BMW Lancaster! Faulkner is a place you can establish a career and grow with the organization. While automotive experience is a plus, it is not required! We provide training to all our employees and offer continued growth opportunities for those that have excellent talent, energy, and ambition to succeed. Faulkner has won a combined 60+ Best Places to Work Awards.

Internet Sales Consultant Benefits, include:

• Top-tier benefits: Medical, Dental and Vision
• 401k with company match
• Paid time off & paid holidays
• Employee discounts
• Employee referral bonuses
• Annual reviews and merit increases

As an Internet Sales Consultant, you will be interacting with customers as they access the dealership website to answer questions on inventory, product features, benefits of the vehicle and prices. It is important to respond to all inquiries in a timely manner and stay up-to-date on all inventory and online promotions. The Internet Sales Consultant’s main job is to bring interested customers into the dealership so they can meet with a sales team member. Follow up is key throughout all stages of the sales process! Internet Sales Consultant’s follow up with leads, as well as with sold and unsold customers, to ensure our client’s satisfaction. With a competitive salary plus commission for appointments set and deals completed, earning potential is unlimited! Become part of the Faulkner Family and join our team!

The typical schedule for an Internet Sales Consultant is Monday through Friday plus 1-2 Saturdays a month. Internet Sales Consultants are typically scheduled for 40-42 hours per week.

Internet Sales Consultant Requirements

• Applicants must be at least 18 years old and have a valid driver’s license, along with:
• High School Diploma or equivalent. Bachelors Degree preferred
• Minimum of 2 years experience in retail or internet sales preferred
• Commitment to exceptional customer service
• Strong written and oral communication skills
• Ability to work well in a team environment
• Ability to understand manufacturer’s specifications and/or pass manufacturer tests

About Faulkner

The Faulkner Automotive Group is a family-owned and -operated automotive group serving Central and Southeast Pennsylvania with the best vehicles and services. Our dealership group is composed of 31 dealership locations and 23 franchises, making us one of the largest family-run dealer groups in the country.

Faulkner is an Equal Opportunity Employer and a Drug Free Workplace.